Posts Tagged ‘expired listings’

Starting FRESH With Mojo

Wednesday, April 7th, 2010

So, I’ve gotten settled in my new market, and FINALLY, my Real Estate License has come through. It’s about freakin’ time! Only took two weeks. Well…I log on to my MOJO this morning, and what do I see, but all my Pennsylvania names and numbers all still there. Yes, over 3,000 files clogging up my new Oregon business.

Here is one of the BEST and most DANGEROUS things about the MOJO dialer…it’s called…DATABASE MANAGER. Yes, this is your lifeblood of all your data, but if you don’t know what you’re doing, it can royally screw you. Say you delete someone out of a call list, or delete an entire list itself…most of the time, it is still in the Database manager. You can find hidden numbers, or numbers you incorrectly dispositioned. It really is a powerful tool.

Instead of having to delete list my list, one by one. I simply went into the DB Manager, and clicked search, didn’t fill any criteria in, and bam, all the names and numbers were there. I chose the DELETE SEARCH QUERY option, and just like that…I have started FRESH. As a hint, sometimes it’s good to get a fresh start, and just delete everything and start fresh…especially if you are one of those people that annoyingly keep EVERYTHING YOU EVER COME ACROSS.

Peace…oh, and feel free to reach out with any questions about the MOJO. You can call my Google Voice line at 541-658-0259. I’d be happy to give you a testimonial.

~ Bryan Washington

Reduce real estate stress with the Mojo-REDX Dream Team!

Wednesday, March 3rd, 2010
You'll feel like 500 pounds has been taken off your shoulders with the stress-reduction real estate prospecting tools from Mojo and RedX

You'll feel like 500 pounds has been taken off your shoulders with the stress-reduction real estate prospecting tools from Mojo and REDX

OK, so we all agree that there is no magic formula to improve your real estate sales performance.

It’s a simple equation:

MORE LEADS = MORE SALES CALLS = MORE APPOINTMENTS = MORE DEALS

If you’re on this blog, you likely already know how Mojo’s Triple Line Power Dialer makes your sales team three times more productive by ensuring ALL their time is spent chatting on the phone with no time wasted with hang-ups, wrong numbers or answering machines.

BUT let’s go back to the first part of the success equation. There’s no one to talk to if you don’t have the phone numbers in the first place. Where do all those expired listings and For Sale By Owner (FSBO) listings come from anyhow?

For FSBO listings, it requires checking newspaper and on-line real estate ads daily and then manually cross-referencing if it is a duplicate lead from weeks or months before.  For each expired listing harvested from the MLS, agents have to monotonously repeat the following five steps:

1. Cross check against the MLS Actives and Solds to see if it is relisted or sold.

2. Look up homeowner information on tax records.

3. Go to online people search companies and do a search on homeowner’s name, property address, and mailing address. Some searches require fees for each piece of information.

4. Cross reference phone numbers against the National Do Not Call Registry.

5. Check their own note system to see if they previously connected with the homeowner.

Pretty dizzying, huh?

Real estate agents tell us it can take an average of 5 to 15 minutes to research contact information for each expired listing. That’s a lot of time and energy just to verify if the phone number is worth calling, especially since many of those calls may result in a 15 second conversation or hang-up.

When you are playing the numbers game, it makes sense to reduce the aggravation ratio. The less time you spend vetting numbers, the more time you spend talking to actual people. After all, phone numbers don’t make any purchasing decisions.

Real Estate Data X-Change (The REDX) is the largest expired and FSBO listing research company in the United States. We highly recommend REDX to all our real estate clients because quite frankly, REDX supplies the “bullets” for the Mojo “machine gun.”  They mirror our philosophy that sales people need to be spending their time selling, not pressing buttons or clicking the mouse.

Heck, you can’t get carpal tunnel syndrome from talking!

We recently caught up with Renita Dastrup, REDX’s director of business development. In this brief Q & A, she explains why REDX and Mojo are the best combination since peanut butter and chocolate.

Q: Have you gotten any feedback from real estate agents regarding their stress levels?

A: The most common feedback is how we make life so much easier by doing the menial task of look-up so that they can focus on making connections with people.   Many agents say that after spending hours looking for information, they are drained of the energy needed to make the call.  Many agents have a fear of dialing the phone (call reluctance) and having the REDX system allows them to focus on connecting with the homeowner on the other end.

Q: So how does Mojo fit in as a logical extension of REDX?

A: Mojo is a perfect solution when it comes to agents with call reluctance.  It’s amazing how just the simple task of dialing the phone will cause procrastination. It’s like trying to give yourself a shot — it’s so much easier and quicker to give the nurse your arm and brace for the pain, and when it’s all over, it wasn’t that bad!  For the agents that don’t have a problem with making phone calls, they can make so many more calls then if they were to just dial the phone.

Q: Why do you recommend Mojo to your clients versus other competing services?

A: We are already set up to export to Mojo so that makes it easy for the agents, plus Mojo has the ability to recognize when a lead has re-listed and stops the agent from making a call that won’t lead to a listing.

Sometimes we refer to prospecting like panning for gold.  REDX narrows the mountain down to a manageable pile of dirt that has the highest potential for a golden return.  Mojo would be like a sieve that would help you sift through the dirt faster!

Q: How does the bad economy play into the prospecting equation?

A: Many coaches and trainers are saying that in this economy back to basics is essential, and prospecting is the number one activity an agent can do to get business.  REDX and Mojo both are productive tools that help get the agent out there in front of prospective clients and use their time wisely.

(To learn more on how Mojo can dramatically improve your real estate prospecting in this tough economy, click here.)

Expired Statistics

Tuesday, October 20th, 2009

Here are some statistics on Expired listings:

  • Only 28% will re-list with their current agent
  • 35% will leave their home off the market for a month or more (Statistics indicate that most of these will re-list with another agent within 90 days)
  • 37% will re-list with a new agent within 30 days
  • Over 70% chance YOU can get the listing
  • Most that re-list will do so with the 1st or 2nd agent that contacts them

(Source: The RedX)

Some facts related to Mojo:

  • Most agents do not leave a message when they call because it takes too long and doesn’t produce enough of a result to justify it. Mojo lets you leave a pre-recorded message specific to Expireds. Odds are that you are probably the only agent leaving a message. And there is a 5-7% average of homeowners that call back.  The chance of getting a 5-7% return on something that takes almost no time to do makes leaving a message valuable.
  • Most agents only call these Expireds on a daily basis for the first week it is off the market. With Mojo, you can keep trying the number for longer because it only takes a fraction of the time to call. You can call those leads every day for 90 days without wasting any time.
  • If you had 50 Expireds to call, it would take up most of your morning and you would only try calling the list once a day. With Mojo, you can call through the list in 15 minutes and you can call it multiple times per day. The more times you call, the better your chances of making contact.

So you can just go for the low hanging fruit or actually work your Expireds list to its fullest. With 35% leaving their home off the market for a month or more, why not be the only agent still calling them? With Mojo, very little effort is required on your end so your Expireds list is more valuable to your business. Mojo lets you prospect better than before because it doesn’t waste your time.

Prospecting for Listings – The “Battle”

Tuesday, October 20th, 2009

Successfully prospecting on the phone requires three components: good leads, a quick method of calling and good sales skills.

A power dialer is not the only key ingredient to a successful sales effort on the phone. If it was, anybody, with any level of sales skills, could easily make a six-figure income calling on Expireds, FSBO’s and Just Listed/Just Solds. You and I both know, this is not the case.

The Battle

We can easily draw parallels from prospecting on the phone to battle on the battlefield. In battle, you would not just run onto the field guns blazing, right? No – if you value your life, you would get the proper training, come up with a plan of action, and educate yourself on your opponent and their strategies before engaging them. You would also make sure that you had the tools necessary to defeat your enemy – superior weapons and the right ammunition. Even the best plan of action will not succeed if you are not prepared or have the correct tools at your disposal to support your training.

This is exactly why having a power dialer does not guarantee your success. There are other things you need to have in order to win the battle and close the sale. If you have a power dialer, you have the machine gun. Now you need good leads, the ammunition for the machine gun. If your leads are not accurate or the phone numbers are no good, what sense does it make to shoot at the enemy? Get yourself a good lead provider that does their due diligence in getting you Expired listings with good numbers and accurate owner data. Find yourself a source of Just Listed/Just Sold leads; these are great ammunition for a power dialer due to the fact that they are plentiful and provide you with an untapped source for listings.

So, now you have a loaded gun that is lethal. Great! Now what? My advice would be to make sure you know how to aim and shoot it. Also, you will want to make sure you know when to start firing and how to position yourself so that you are not shot – this takes knowledge, skill and training. Your competition is knowledgeable and trained, so you better be as well, or else you will be lying on the battlefield wondering what just happened.

The best investment you can make is not in your leads or machine gun, it is in YOU! You create your own success and, therefore, your destiny. If you want to make a six-figure income, you need to be involved in ongoing training and take learning seriously. If you think you know everything already, then your battle is already lost. Some good advice if you take selling real estate seriously is to get a coach. Engage mastermind groups and learn from your peers. Our most successful users are those who belong to a coaching organization and who frequent mastermind groups to find out how others are being successful.  Ongoing training is necessary because the bulk of the things we learn are forgotten. Practice does not make perfect; it makes permanent! Role-play the skills your coach teaches you with your peers and you will become a machine. You will not have to think about what to say on the phone; you will be programmed and it will come to you naturally.

It might be wise to ask this question of yourself: do you want to go at selling on the phone with a BB gun full of plastic BB’s and no idea how to shoot it? Or do you want to attack phone sales after weeks of boot camp and specialized training, armed with an M-16 full of armor-piercing bullets? It is up to you… We’ve got the machine gun.