Posts Tagged ‘Mojo dialer’

The new Mojo ID sales app for iPhone has arrived for web based Mojo!

Thursday, May 16th, 2013

Mojo ID image

Answering callbacks blindly is hurting your sales conversion.

At Mojo, we love solving problems and one such problem was our customers not knowing who it was calling them back after prospecting with the Mojo Dialer. Think about this, the average callback rate when NOT leaving messages is about 10%. This means that if you dial 100 leads per day, approximately 10 leads are going to call you back from seeing your caller ID alone. Now, if you drop messages, callback rates jump to 15%-20%. Now you have 15 to 20 people calling you back. If you are like most of our customers, you actually make somewhere in the neighborhood of 200-300 calls per day, making the number of callbacks go up dramatically. This means unless you are ignoring your callbacks and letting them go to voicemail (bad idea), you are taking a lot of calls unprepared and it is killing your sales conversion rate.

Mojo ID empowers you to answer callbacks.

Last year we released Mojo ID, the sales app for iPhone, to solve this problem. Mojo ID increases your sales conversion by displaying contact information as an image when your leads call you back on your iPhone. With Mojo ID, instead of taking callbacks blindly, you know who is calling you back, their status in Mojo, your last call data, any notes from the call and if you’re a Realtor, their MLS status.

Mojo ID gets an update.

We have recently updated and improved Mojo ID for our new web based Mojo Dialer. Updates include the following:

  • Auto synching between app and address book
  • Ability to synch all lists and groups
  • More intuitive user interface
  • Better distinction between contact and property records
  • Full compatibility with our new web based Mojo Dialer

You can download the new Mojo ID sales app for iPhone clicking here!

Watch Mojo ID here in action!

Test drive our new Mobile Dialer, Mojo on the Go!

Tuesday, May 14th, 2013

Mobile Dialer

Mojo on the iPad is revolutionizing the way salespeople work

Mobility has been a hot topic in sales for a few years now. The ability to perform sales functions while on the go gives salespeople the freedom to multi-task like never before. Until recently when we launched our new Mojo on the Go! application, a mobile dialer, salespeople struggled with being completely mobile because there was no good power dialing and lead management applications available for the iPad. Sure, agents could lug around their laptops and prospect on the go where it was convenient, but laptops are heavy, cumbersome and their controls do not provide the flexibility the iPad does.

The video below is a walkthrough of the Mojo on the Go! application. We demonstrate the full capability of our new mobile dialer, from data management to power dialing and show you just how easily it is now to take your prospecting on the go!

 

The Mojo on the Go! Test Drive

For more information about Mojo on the Go! Please check out our website at www.mojosells.com OR read the official launch press release here

Follow Up Made Easy with the Mojo Dialer

Monday, May 6th, 2013

Mojo Dialer features that promote strong follow-up habits

 

Follow up is one of the most overlooked pillars of lead generation. Everyone has excuses why they don’t complete it.  Our favorite excuse is the notion leads either close on the first call or they are a waste of time. This is our favorite because we have seen agents ring the bell prospecting on the phone, setting appointments left and right, because two days earlier, another agent got the prospect primed but never followed up with them. Believing follow up is a waste of time is something that costs people money and it is what keeps your competition busy with appointments that lead to appointments and sales. At Mojo, we understand how important lead follow up is. When we designed the new Mojo Dialer, we wanted our customers to complete follow up tasks as easily and effectively as possible, making it so simple there would be no excuse to ignore it.

 

When dialing your leads up to 300 calls per hour, the ability to set quick follow action is critical to your success on the phone. Here is a list of follow up features found in the new web-based Mojo Dialer.

 Today’s Activities Overview

Today’s activities overview is found on the Mojo home page and displays all activities due and completed for today. We display appointments, to do’s, follow up calls and call backs not yet been completed. As you complete your follow up tasks, we indicate you have completed them. This is a great snapshot of your follow-up progress.

Phone Calls

Mojo Dialer Phone Calls

The phone calls action button prompts the user to create either a follow-up call or a call back.

1. Scheduled follow-up calls are placed on the users calendar on the day the call is due. Alerts do not pop for these calls as they are not time based. Users simply click on the follow-up calls link in Today’s Activities Overview and Mojo will present them with a list of follow-up calls due.

2. When a call back is set, the Mojo dialing system will automatically pause the users power dialing system and feed in the call back. Once the call back is completed, the user will automatically resume their power dialing session. If the call back is set when NOT logged in to the Mojo dialer, the user will receive a system alert when the call is due.

Appointments

Mojo Dialer Appointments

The appointments action button prompte the set appointment pop up where the user selects the date, time and duration of the appointment while also giving the appointment a title and description. When the appointment is set, the appointment is added to the users Mojo calendar and a system alert will notify the user of the appointment when it is due. Additionally, the Mojo on the Go! iPad application will also alert the user of their appointment.

To Do’s

Mojo To Do's

The To Do’s action button initiates the Mojo task creation pop up where the user can create a new task, give it a description, assign it to any user on the Mojo dialing system and set the date for the task to be completed. These tasks show in the Activities Due Today console and show in the activities area of the contact associated with them, when due and completed .

 

That wraps up this post on the importance of lead follow-up and how Mojo makes it easy. If you’re in the market for a dialer, make sure you have all the tools necessary to ensure your success on the phone; make sure you subscribe to the Mojo Dialer!

Getting Schooled on FSBO Prospecting Calls: “Mr. and Mrs. FSBO, I can absolutely get you more money than you can on your own.”

Wednesday, May 1st, 2013

After listening to thousands of FSBO prospecting calls I’ve noticed agents don’t know how to deal with the single most important question in the mind of the FSBO family: “Can you get me more money than I can on my own?”  I heard it over and over again, real estate agents avoiding the debate or “using a line to get the appointment.”  Yes, I said debate!  Well FSBO prospecting callsthe good news for most of the agents around the country in markets where the inventory has dropped significantly, the debate just got a lot easier (and some of the “lines” are now actually true).  But I still notice very few agents even recognize it and avoid FSBO’s because they just haven’t figured out how to answer the question.  I’m here to help!  After studying how to convert FSBO’s over the last 4 years very intensely and spending countless hours working on answers to their most common objections and analyzing what we need to be able to do TO HELP THEM make the best decision for their family and financial future.

 ”The real estate community makes the mistake of over simplifying our presentation to FSBOs…”

I’ve come to a couple simple conclusions.  The real estate community makes the mistake of over simplifying our presentation to FSBOs when we talk about our marketing tools vs theirs and even worse, we don’t clearly show them the extreme disadvantage of their FSBO marketing tools.

 

In the beginning of my training sessions on FSBO marketing and FSBO prospecting calls, I start with an important statement:  ”I love FSBO’s because they challenge agents value … which causes agents to either get really good or quit.”  When an agent “Commits to FSBOs” as a valuable lead source for their career, they have to make the commitment to go toe to toe with anyone about the value of their service and the power of the tools a real estate agent uses.  Once you commit to FSBO’s it can become really fun!

 

The $100,000 a year question for most real estate agents:  Can you demonstrate the value of your marketing plan and have it measured against what the FSBO is currently using or could use and clearly demonstrate a higher sales price, better terms, best time frame, and least complications?  My goal as a trainer is to insure that if you were put up in front of an audience of 1000 home owners in your community and it was a debate against the “retired engineer” FSBO (BTW the hardest to convert) you would WIN on every point brought up.

 ”I love FSBO’s because they challenge agents value …”

At first you might think, “Oh that’s easy” but it’s SO NOT!  Let’s get you started on the path to your victory.  The first question to thoroughly analyze: how do you get the highest possible price when selling a home?  If you say “Well, just price it right” then I promise you the retired engineer will rip you to shreds!  If you say, “I’ll list it,” YIKES the FSBO will kick you out of their house!  If you say, “My negotiations skills,” most FSBO’s will say I know how to negotiate!  (Remember I’ve listened to over a 1000 FSBO prospecting calls, I know exactly what they say!)

My challenge to you is really map out step by step what it takes to get the highest possible price, and create a presentation that highlights each detail in the process and then you will convert FSBO’s happily.  Many trainers, including myself in the beginning, will tell you just wait until they are frustrated with the process.  That approach only worked in a slow market.  Well my goal as a trainer is to make your presentation so clear that you will be able to deliver the best result possible such that a FSBO will say, “That’s sounds so much better than my plan, I would like to hire you!”

 ”…this is the time to really get after those FSBO’s because it’s the easiest time in 10 years to prove that you can get them more money”.

Please hold your excuses about your market.  I’m well aware that there are three types of markets out there right now: markets that never experienced the highs and lows of appreciation and properties sell slower, the markets that are still sluggish with short sales and higher inventory, and the markets that have low inventory and properties are selling fast.  If you are in the low inventory market, this is the time to really get after those FSBO’s because it’s the easiest time in 10 years to prove that you can get them more money.  For the agents in the other two markets, this still is step # 1, but you have two more steps to work on, speed of sale and sometimes instead of making the most $, it might be “not lose any more money” which is very common with FSBOs.
Put some effort into your presentation and you will reap rewards that are so far beyond just getting a couple listings.  Imagine what your life will be like when you are one of the most powerful listing agents in your communities!  FSBO’s will never go away, therefore now is a great time to step it up and work on your ability to clearly demonstrate the value of your service to the families in your community!

 

Patrick Ferry talks about success with the Mojo Dialer‘Patrick Ferry has been in the coaching and training industry for over 10 years.  He has trained over 5000 agents from all over North America how to generate new business with their prospecting and marketing strategies.’
 
Mojo Selling Solutions is the company behind the Mojo Dialer and Mojo Lead Store and Data Service. For more information on the Mojo Dialer and what Mojo has to offer, please contact us at 877-859-6656 or visit out website at www.mojosells.com for demonstration videos and other informative blog posts.
 
 
 

The Boom of the Real Estate Dialer

Wednesday, May 1st, 2013

Real Estate dialer

‘If you came to our site back in 2008, you would have seen our company branded as Make My Calls. We changed the name in 2009 because of consumer confusion. Many thought that made the calls for them, so we changed our company name to Mojo, the name of our hosted dialing platform.’

 

It started with just a single phone call.

It was late 2008, and at the time, we were smack dab in the middle of transistioning from serving mostly mortgage and insurance professionals to a more diverse customer base of home loan modification specialists and call center companies. We were changing as a company too. We had just closed our satellite sales offices in Manhattan and L.A., bringing all sales efforts back to our headquarters in New Hampshire. Never would I have imagined during this time of chaos, we would be presented with an opportunity so great, that it would change the landscape of Mojo forever.

It happened on a sales webinar one day. A Real Estate coach piped up and asked me how the Mojo Dialer could help Real Estate agents list more houses and stay in contact with their past clients and sphere of influence. There aren’t too many times when I don’t have an answer, but this was one of them. I was on a webinar with 20+ potential customers and I couldn’t answer a basic sales question? I was so embarrassed. I couldn’t answer it because being from a small town in New Hampshire, I was unfamiliar with how Real Estate agents would use the phone to generate listings. I am thankful it was a coach, he sensed that I was lost and politely offered to follow up the webinar with a phone call so we could discuss some things, I was out of the pressure cooker. I will always remember that call, I will remember it because it opened a door, a BIG door, in to the world of Real Estate.

I was on the phone with that coach a lot over the next few weeks, discussing the needs of Real Estate agents. We ironed out how our development team could accomodate these needs and we began making changes. Then, the dam broke, almost immediately, order forms (I know, how archaic) took over our fax machine and order after order rolled in from Real Estate agents. We were now on a quest to keep making Mojo the best Real Estate Dialer available.

The Mojo Dialer has become the most widely used Real Estate Dialer.

Our goal has always been to make Mojo the easiest, most efficient and smartest Dialer on the market for our Real Estate customers. Here is a list of the must have features that our customers have grown to love (many of which we pioneered):

  • Copper-Based call quality with first ‘Hello’ technology- Best conversation quality available.
  • Triple and Single line dialing- Our unique platform allows gives you flexibility.
  • Mojo Voice (Call. Capture. Connect)- Change up your caller ID and direct call backs as you wish.
  • Caller ID Broadcasting (ability to display any caller ID from any location)- Change up your own caller ID to penetrate your lists more effectively.
  • Lead Store: FSBO leads, Neighborhood Search (just listed/just sold data) and reverse lookup service- High quality Real Estate data.
  • Mojo On The Go! Ipad application- Prospect from your iPad.
  • Mojo ID iPhone applications- Know who is calling you back from your prospecting session and set more appointments.
  • GMAP and Trulia integration- Be informed when you’re pitching.
  • Pre-recorded message drops- Save time and energy, push a button and move on to the next calls, we’ll drop the message for you.
  • Call Hammer (call all available numbers for a property owner before moving on to next lead)- Complete call penetration for every valuable lead.
  • Lead provider integration (Redx Sync, Landvoice posting, Vulcan 7 posting, Arch Posting)- Complete transparency, you can use the lead provider of your choice, with ease.
  • Contact reports- Keep track of the most important metric in Real Estate, your contacts.
  • Streamlined Appointment Setting and Call Backs- Easy to use calendar system, live-feed call backs so you don’t miss a call back, ever.
  • Printable Appointment Sheets- Take contact information, notes and history with you on your listing presentation.
The most important feature of the Mojo Dialer? Support. Our customer support team is second to none. We know what it takes to support Real Estate agents, we understand that Real Estate agents need fast, efficient and reliable support now, not later. Our entire staff has gone through extensive training on the prospecting needs of Real Estate agents, and you won’t find a team member that doesn’t understand Real Estate lingo or Real Estate prospecting methods.

The Mojo Real Estate dialer will always evolve.

We’ve come a long way since 2008. We now serve thousands of Real Estate agents all over North America. We have built strong alliances with coaching firms, brokerages and other supporting companies in Real Estate who share a common goal: make our customers the most successful they can be. Our dedication to staying the best Real Estate dialer will never waver. We will always listen to our customers, implement their valuable feedback and keep providing them the best support possible. We were founded on these principles and have thrived because of them. It is still this way today and it shall forever be.

 

 


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