Posts Tagged ‘Mojo’

Stories from the Mojo Sales Team: We’re not always the Mojo customers are looking for

Monday, May 13th, 2013

MojoThere are many companies that use the word Mojo in their company and product names. As a result of our name being Mojo, we show up in many of the Google searches for these other companies and products. The list below includes just a few of the calls we have received in the past from people looking for one of these different companies.

 

The Mojo Double Trouble Game Call

I suppose if you were doing a Google Search for the Mojo Calling System, it would make sense that these guys would pop up.  You can imagine how far along the sales call gets when someone looking for this game call reaches out to us. It starts to be evident that they are in the wrong place when the caller starts to refer to leads as predators or turkeys.

Mojo Music (Magazine)

This is a frequent ‘mistake’ call. Customers of Mojo Music call in to us often and ask to cancel or renew their subscriptions. Since our service is subscription based, we get pretty far along in the call and either figure it out when we can’t find their account in our system OR when we start talking about our cancellation data policy. This is always a fun call when the customer senses something is wrong before we do: “What do you mean my data might be deleted in 30 days? How are you going to delete my magazines?”

Mojo Herbal Smoke

I won’t link to this one; we don’t want our customers picking up any bad habits. This one is tough; we really have no idea why when completing a Google search for Mojo Smoke, people come to our site and call in to our sales team. Our only guess that stoners think our website is a bit trippy and inline with what a synthetic pot alternative website should look like…? This is a quick call though, we start talking contact rates and calls per hour and then there is dead silence and the sound of the caller hanging up.

Mojo Tabs (Rated R)

This one goes down in Mojo history as the best false sales call ever. The caller identified herself as the wife of one of our customers and stated they were experiencing an issue with Mojo. When we asked her what the issue was, she informed us that Mojo does not work and her husband wanted a refund. Our salesperson proceeded to inform her that without a ticket or some documentation proving a service interruption, we could not refund our prepaid service. She turned in to a ‘heater’ instantly and asked us how she should have documented the issue. We let her know about our support portal and support email addresses that were available. She REALLY flew off the handle and asked the question that made it clear who or what she thought we were. She asked if we would only refund the money if she provided a photograph or video of Mojo not working, because if that is what it took, we could keep our $29.95 and she would flush the pills. Needless to say, we explained our service to her and explained she had mistaken us for something entirely different. She gasped and hung up the phone… phew.

We hope you enjoyed this blog post highlighting some of the nuances of having the name Mojo. If you have had a similar experience in your business, please share below by adding a comment.

 

 

For Sale By Owner Data Has Arrived at Mojo

Thursday, March 21st, 2013
For Sale By Owner data in the Mojo Dialer

For Sale by Owner data is now available from Mojo as an add-on to the Mojo Dialer or a stand-alone service.

For Real Estate agents, a solid listing inventory can make the difference between struggling to make ends meet or hitting pay dirt in the one of the most lucrative sales industries there is. It is because of this that a great listing inventory is the goal, the holy grail if you will, of all Real Estate agents wanting more than just an average income.

It takes more than just the ‘want’ though to be a top producing agent with a great listing inventory, it takes a blend of tools and traits, that when combined, create the recipe for success, even in the worst of markets.

At Mojo, we know that it takes three main ingredients to be successful prospecting on the phone; a tool that makes you more efficient, good data and the ‘know how’ to get the appointment once you get the lead on the phone. For years, the Mojo Dialer has been the tool of choice for Top Producers all over North America and Mojo’s Lead Store has been the popular Just Listed/Just Sold data source used by thousands of Realtors for growing their listing inventories. With the Mojo Dialer’s ability to dial out at up to 300 calls per hour and the almost unlimited amount of neighborhood data in the Lead Store, listings just come easier to our clients. Today, we are proud to announce a new data source integrated in to our Lead Store, For Sale By Owner data.

 ”At Mojo, we know it takes three main ingredients to be successful prospecting on the phone”

The decision to offer For Sale by Owner data was an easy one for a few reasons. The first reason is simply that for a Realtor to truly be successful prospecting for listings, they must leverage the many types of leads available. For Sale by Owner leads are plentiful and with the right approach, can easily be the low-hanging fruit that many Realtors are looking for. Additionally, many markets are seeing their Expired inventory dry up, making For Sale by Owner data that much more valuable to our Realtors. We knew we could take a new approach to the cultivation and delivery of the For Sale by Owner data. Let’s face it, we’re the dialer company, sort of like the ‘hair dresser’, we have heard everything there is to know about making data better and we have learned that more is better and that control is king.

Quality and Quantity

The first goal was to deliver more For Sale by Owner data than anyone. Seasoned Real Estate agents that have been prospecting For Sale by Owner data for years are reporting the delivery of more For Sale by Owner data from our service than any service they have used in the past!

Having a lot of data is not the only goal though, quality and control is just as important. Mojo’s For Sale by Owner data undergoes a very tedious approval and filtering process before it is ever delivered to our customer’s. We weed out incomplete ads, fake ads, out of area ads and anything that might make it a waste of valuable time for our customer’s to call on it.

For Sale by Owner data

Mojo’s For Sale by Owner data is delivered in real-time in to the Mojo data manager and Auto Dialer.

Real-Time Delivery

We wanted the very best delivery methods available. We set out to have a service that delivered high quality For Sale by Owner data in real-time, as we approve it and we delivered. All of our For Sale by Owner data is delivered throughout the day as we get it and immediately inserted in to our clients For Sale by Owner data list inside the Mojo Dialer.

 

Delivery Filters

Finally, we learned that agents wanted control over the data that was delivered, they wanted to have say over what was inserted. For this, we created filters that our customers can set and forget or massage to get the most out of their data. Our filters include specific geographical area based on zip codes, price point and property type, ensuring that our For Sale by Owner customers only receive the data they want to list and nothing they don’t want.

 

We said in the beginning of this post that there were three things that make a person successful prospecting on the phone and you will have to wait to see what we have up our sleeve for the third component:) We can say this though, If you’re a Real Estate agent looking for the most complete prospecting package, there is only one company for you, Mojo!

 

‘Mojo’s For Sale by Owner data is only available in their new web-based platform available here. For more information, please contact Mojo at 877-859-6656′

Mojo On The Go! The Mojo Dialer lands on the iPad

Tuesday, March 5th, 2013

 

At Mojo, we have spent the past couple of years daydreaming of the day when we would put the power of the Mojo Dialer on to the iPad’s of every sales agent that owned one. It wasn’t until recently, when began developing our web-based Mojo Dialer platform, that we began production of the industries first and only, dedicated power dialing and lead management application for the iPad.

For most agents, prospecting requires them to be tied down to their desktop computers or their clunky  laptops. Clunky laptops certainly get you mobile, but they leave performance  at the mercy of your internet connection, which often leaves the user with slow connection speeds, latency in searching for records and an overall frustrating experience . We needed to get a solution in the hands of our customers that kept them mobile but that also gave them unprecedented speed and reliability, thus the dedication to developing Mojo On The Go!.

‘Mobility for the working agent has never been so easy to reach, thanks to the Mojo Dialer and the Mojo On The Go! iPad Application’

Mojo On The Go! is exactly the solution we were looking for; it gives agents the mobility they need and its performance exceeds our expectations. With a dedicated iPad application, we are able to utilize the resources of the iPad to complete data intensive tasks such as querying records for starting a call session, for searching data and for general contact management duties. Unlike using a web-based service from a laptop or iPad browser, which depends on a centralized web-server for its resources, the dedicated iPad application gets the job done locally and so fast, it might very well replace the desktop!

‘We wanted agents to perform follow-up actions effortlessly from their iPad, so we included touch-to-call, free of charge, for all licenses’

Mobility means many things for our customers but our domain is dialing and setting appointments so we wanted it to be a straightforward, streamlined process for our customers to make their follow-up and appointment calls using Mojo On The Go!, even if they weren’t subscribed to a Mojo Dialer ‘dialing’ license. That’s right, a $10 lead management-only license gets you the keys to our ‘touch to dial’ functionality in the iPad that

Mojo Dialer iPad Application

Touch to Call is available in the new Mojo On The Go! Mojo Dialer mobile iPad app.

allows you to effortlessly call contacts by simply clicking on their contact record. This simple action, initiates a call back to our customer, once connected, the line automatically dials the contact. Heck, if the user doesn’t hang up the phone, they can actually call through a list of records in a row, one at a time which is still much more efficient than hand dialing and these calls can be completed from anywhere, using Mojo On The Go!. Those looking to save a little money, can drop a dialing license for a few months, keep the $10 lead management license and still auto dial through their leads/follow-up using Mojo On The Go! and ‘touch to dial’.. Now that is value!

‘Mojo On The Go! is available now in iTunes’

We’re so confident that this app is going to make a measurable difference in your business, we are offering it on iTunes free of charge with any license purchase. To get your hands on the future of prospecting, go here and download it today!

 

“Mojo On The Go! is only available for customers of the web-based Mojo Dialer platform. Existing customers using legacy  platforms will be contacted by the staff at Mojo Selling Solutions when the data migration tools are in place to convert over to the new web-based platform”

 

You’ll find the Mojo Dialer in your Internet browser!

Monday, March 4th, 2013
Mojo Dialer

After many years of installing software and logging in, Mojo Dialer users will now simply access the Mojo Dialer from their Internet browser.

There is a lot of big news coming from Mojo this year and we are going to be releasing a series of blog posts that cover each bit as it comes down the pipeline; one thing is for sure though, it all begins with this post.} 

In the past 6 years, thousands of telemarketers and sales people across North America have downloaded the Mojo Dialer software on their computers and fired up their Mojo Dialer by clicking on the Mojo icon on their desktops. Well, that is all history now.

Last year, impressed with where the industry was going, we decided that it was the right time to take advantage of new web technologies and made the decision to bring on a new dedicated team of developers to tackle the challenge of taking the speed, responsiveness and reliability of our software platform to the web. Seven months later, February 25th, 2012, we went to the front door with web Mojo and began to sell it to new customers.

What is the advantage to the web-based Mojo Dialer?

For starters, it is lightning fast! That’s right, one of our core goals was to have the new Mojo Dialer as fast as it could be. We spent years as a software based solution and dreaded the day we moved to the web concerned that a shared environment might affect performance. Well, thanks to the evolution of the services offered in the web, we haven’t looked back! From logging in, to importing, to querying the database, it is faster than we could have imagined.

Secondly, after releasing the Mojo ACE platform in April 2012 and getting the valuable feedback from our users, it was clear to us that we had released a platform that wasn’t as easy to use as we had hoped. In fact, it was the valuable feedback from our ACE users that helped give birth to the web-based Mojo Dialer and with an ease of use that is unprecedented. From auto-mapping fields during import, to a simple list/group data management scheme, to a revised, easy on the eyes dialing interface, it is by far the most simple to use Mojo yet.

Lastly (well not really, but I can’t write a book here), we wanted to draw in our horns regarding feature content and get back to basics. Our core domain is dialing and in the web-based Mojo Dialer platform, we concentrated our efforts on everything dialing related. This is the smartest, fastest and most overall efficient Mojo Dialer yet and we know that just 20 minutes behind the seat of our new dialer will make anyone a believer!

As stated earlier, this is the introductory post to a series of new feature posts to follow. We are very excited about what bringing the Mojo Dialer to the web browser has done for us and we look forward to showing off our new feature offerings here on our blog very soon!

Until next time, keep your Mojo goin’!

 

 

 

Mojo for Breakfast: New Daily Planner feature as essential as OJ

Monday, September 26th, 2011

Jumping on the Mojo Bandwagon: We used the Mojo metaphor first, but who's counting? (Mojo Selling Solutions is not affiliated with Minute Maid Orange Juice or its subsidiaries).

I recently stumbled across this Mojo-themed ad while flipping through some magazines at my dentist’s office, which leads me to share two critical pieces of life advice:

1. Always choose a dentist or medical professional who has the latest magazines in their waiting room instead of a tattered pile that looks like it came from a yard sale. If they can’t afford brand new magazines, what’s the quality of their X-Ray machines or other diagnostic equipment?

2. If you’re tired of flipping through magazines wasting your time on celebrity gossip in any waiting room, be sure to maximize your downtime with Mojo Mobile, the free iPhone app for our customers that allows you to make calls and manage your leads from anywhere!

But back to the orange juice ad. Or is it a lipstick ad?

We love seeing references to “Mojo” in pop culture and advertising — as we pointed out in this earlier homage to Austin Powers — but we weren’t inspired by the movie. As our company’s general manager, David England, eloquently puts it, “When you’re at your best and things just fall into place, when customers can’t tell you no, when everything is going as planned, when you are living in a ‘Yes World,’ you have Mojo!”

Now, unlike the OJ ad above, we can’t promise that the Mojo Triple Line Power Dialer or our Pitching Coach training tool will cause you to be smothered in kisses. But we can tell you that Mojo’s lead management system for Realtors, insurance agents, mortgage brokers and other phone sales professionals will feel as important as a good breakfast.

Mojo’s system already triples your productivity — proven results that make long-term commitments and contracts unnecessary on our end — but the breakfast is about to get tastier.

Based on customer feedback, we’ll soon be adding some exciting new features in Next Generation Mojo (stay tuned here for the big announcement).  You’ll be starting your morning with the Mojo Daily Planner, an intuitive customizable prospecting planner that methodically tracks all of your opportunities and contacts and reminds you when to take the next step.

During each phone call, you’ll assign your opportunities, contacts and customers to an action plan. These action plans tell you when to call or email them again or just update them with a soft-sell newsletter with industry-specific consumer tips.

Mojo Next Generation will take even more stress out of your current daily workflow. When you show up to your desk, the Daily Planner will feed you your action plans to follow and there’ll be no need to overthink the sales process.

And that means more time to take your best clients out for breakfast and (hopefully) the budget for freshly squeezed juice!

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