Posts Tagged ‘lead prospecting’

Follow Up Made Easy with the Mojo Dialer

Monday, May 6th, 2013

Mojo Dialer features that promote strong follow-up habits

 

Follow up is one of the most overlooked pillars of lead generation. Everyone has excuses why they don’t complete it.  Our favorite excuse is the notion leads either close on the first call or they are a waste of time. This is our favorite because we have seen agents ring the bell prospecting on the phone, setting appointments left and right, because two days earlier, another agent got the prospect primed but never followed up with them. Believing follow up is a waste of time is something that costs people money and it is what keeps your competition busy with appointments that lead to appointments and sales. At Mojo, we understand how important lead follow up is. When we designed the new Mojo Dialer, we wanted our customers to complete follow up tasks as easily and effectively as possible, making it so simple there would be no excuse to ignore it.

 

When dialing your leads up to 300 calls per hour, the ability to set quick follow action is critical to your success on the phone. Here is a list of follow up features found in the new web-based Mojo Dialer.

 Today’s Activities Overview

Today’s activities overview is found on the Mojo home page and displays all activities due and completed for today. We display appointments, to do’s, follow up calls and call backs not yet been completed. As you complete your follow up tasks, we indicate you have completed them. This is a great snapshot of your follow-up progress.

Phone Calls

Mojo Dialer Phone Calls

The phone calls action button prompts the user to create either a follow-up call or a call back.

1. Scheduled follow-up calls are placed on the users calendar on the day the call is due. Alerts do not pop for these calls as they are not time based. Users simply click on the follow-up calls link in Today’s Activities Overview and Mojo will present them with a list of follow-up calls due.

2. When a call back is set, the Mojo dialing system will automatically pause the users power dialing system and feed in the call back. Once the call back is completed, the user will automatically resume their power dialing session. If the call back is set when NOT logged in to the Mojo dialer, the user will receive a system alert when the call is due.

Appointments

Mojo Dialer Appointments

The appointments action button prompte the set appointment pop up where the user selects the date, time and duration of the appointment while also giving the appointment a title and description. When the appointment is set, the appointment is added to the users Mojo calendar and a system alert will notify the user of the appointment when it is due. Additionally, the Mojo on the Go! iPad application will also alert the user of their appointment.

To Do’s

Mojo To Do's

The To Do’s action button initiates the Mojo task creation pop up where the user can create a new task, give it a description, assign it to any user on the Mojo dialing system and set the date for the task to be completed. These tasks show in the Activities Due Today console and show in the activities area of the contact associated with them, when due and completed .

 

That wraps up this post on the importance of lead follow-up and how Mojo makes it easy. If you’re in the market for a dialer, make sure you have all the tools necessary to ensure your success on the phone; make sure you subscribe to the Mojo Dialer!

The Rover Auto Dialer License Has Landed at Mojo

Thursday, March 7th, 2013
Auto Dialer

The Opportunity Rover landing on Mars. Unlike the Rover shown in this picture, Mojo’s Auto Dialer Rover license doesn’t require a degree in rocket science but it sure does open the door to a lot of opportunities!

 

With the launch of our web-based platform comes a new licensing structure sure to please any company looking to use the Mojo Auto Dialer in their businesses. Whether you are a single user, a team of individual sales agents or a call-center, our new licensing structure has some major advantages over the competition.

For years, our auto dialer licenses had been unique to each agent login. Meaning, if you wanted 5 agents to use our auto dialer, you needed to purchase 5 unique dialing licenses. For many companies, this was a good fit because their needs required that the 5 agent logins be able to dial at the same time. However, a growing amount of companies, looking to save money, began looking for the ability to have multiple agents on an account, staggering the use of a few auto dialer licenses. This need helped give birth to Mojo’s Rover Auto Dialing license.

Sharing a dialing license between agents is not that uncommon at Mojo, but it did come with its fair share of complexities. First, because the license was unique to an agent login, having more than one person using a agent login/license  meant that the dialing reporting was not accurate. Manager’s did not have an easy way to determine which person was using the license at the time of the reporting. Additionally, by sharing a license intended to be used by one agent, agents setting appointments or creating hot leads were not able to work their leads efficiently as their hot leads and appointments were mixed in with whomever they were sharing the license with.

‘Mojo’s new Auto Dialer license structure encourages both the sharing of dialing licenses between agents and call center shift work’

 

But that was then… Today, we offer the rover license and the ability for account owners to either dedicate auto dialer licenses to an individual agent OR leave it wide open so that many agents can share it among each other.

Let’s take a look at a real life example:

Auto dialer and Jim the RealtorMeet Jim! Jim owns a Real Estate firm that utilizes appointment setters for their just listed/just sold campaigns and internet buyer leads. His appointment setters work for his licensed real estate agents, setting listing appointments throughout the day and distributing them to his real estate agents. Let’s say Jim has 5 part-time appointment setters  in his office and 8 full-time real estate agents.  He runs two shifts for his appointment setters, 3 agents from 9am-1pm and the other 2 from 1pm-5pm.  His 8 real estate agents are in the office throughout the day but mostly work from home offices and on the go. With our new auto dialer license structure, Jim is going to get a ton of value and give his appointment setters and real estate agents the flexibility and tools they require to be successful.

‘Mojo’s Rover Auto Dialer license is a force multiplier for brokers and owner that have sales teams, here is how Jim decided set up the Mojo Dialer system for success!’

13 $10 Lead Management Licenses

Jim requires all of his appointment setters and real estate agents to have access to the company Mojo account. They need to read and write hot notes on prospective clients, see their appointments and to-do’s and they need the ability to call out using the Mojo Auto Dialer.

3 $139 Triple Line Dialing License (Rover Enabled)

Jim’s appointment setters need to be as efficient as possible, therefore, he needs his appointment setters blazing away at up to 300 calls per hour over Mojo’s copper-based auto dialer system.  Although he has a total of 5 appointment setters, he only needs 3 triple line auto dialer licenses because they can be shared and he only ever needs 3 dialing at the same time. Jim saves a TON of money here and Jim LOVES saving money.

1 $89 Single Line Dialing License (Rover Enabled)

Jim requires that his 8 real estate agents touch their past clients once a quarter and wants to make sure they have as many conversations with them as possible. For this, he purchases a single line auto dialer license to be shared between his 8 real estate agents. He has them communicate when they will be using it so they all get their time in.

With the above scenario, Jim has an office that completes the sales process from start to finish as economically and efficiently as possible. His appointment setters are making a high volume of calls and setting appointments for his real estate agents. His real estate agents are receiving their appointments in Mojo and following them up with click to call and email, ultimately acquiring new listings and closing more deals. They are touching their past clients on schedule and getting more referrals than ever.

All this for only $636 per month. Easily the best return on investment Jim will make this year which is exactly why we are very excited about bringing our new Rover Auto Dialer licenses to market!

For more information, give us a call at 877-859-6656 or get your Mojo Auto Dialer today by signing up here!

What if there were an Olympics for Real Estate Agents?

Monday, August 13th, 2012
Real Estate Agent prospecting

Jamaican track star Usain Bolt just proved who the fastest man in the world is at the 2012 Summer Olympics. How important is speed in real estate prospecting and follow-up?

Whether you’re prospecting for new insurance clients, real estate customers or other business opportunities, those of us in sales tend to have ultra-competitive Type A personalities.  We want to win.  And when the stakes are our careers, salaries, homes and families, there’s no shortage of motivation.

Mojo’s prospecting and client nurturing software is built on the philosophy of “Work Smarter, Not Harder,” so like our Jim The Realtor mascot, you’ll have time to spend with your friends and family. There is no need to have an Olympic athlete’s training regimen.

Did you see any of the London track events with Jamaican sprinter Usain Bolt?  He wound up finishing so far ahead of his competition that for a moment, you might have assumed he was racing a few recreational jogger and not the world’s best runners. Mojo’s  Triple Line Power Dialer is a lot like that, making up to 300 calls an hour and leaving other autodialers in the dust.

Bolt, 25, now owns the Olympic record for the 100-meter sprint, crossing the finish line in an astounding 9.63 seconds

Now how fast is that in prospecting terms?  Well, if you’re using the Triple Line Power Dialer, you can make up to five calls a minute or one call every 12 seconds. Almost as fast as Bolt, but we’re proud to be in his class.

Jokes aside, if you were an Olympic athlete, would you rather come in second place or third place if the top spot was out of reach? Seems like a ridiculous question?  Not so fast: NPR reports that bronze medal winners tend to be much happier than silver medal winners.

Real Estate Agent Prospecting

There may be reason to smile if you come in second or third place in the Olympics, but in real estate, the agent who is the second or third to call a prospect may as well be 48th or 49th. Wouldn’t you’d rather be like Gabby Douglas?

Studying the competitors of the 1992 Barcelona Olympic Games, researchers Victoria Medvec, Scott Madey and Thomas Gilovich determined that bronze medalists are simply content that they made the cut and got recognition, while the silver ones were more likely to focus on what they lost.

Happiness, of course, is subjective. But after waiting their whole lives for one moment, athletes usually wear their hearts on their sleeves. Facial expressions combined with post-event interviews gave the researchers plenty of sentiment to work with.

The “I’m just glad to have tried my best” attitude is a healthy approach for many of life’s situations, but real estate prospecting is not one of them.

When a prospect returns one of your calls or asks for more information on your Website landing page, the clock is ticking. They likely have put in similar messages with other Realtors. The chances of you doing business with them often depends on whether or not you are first to respond.

That’s why we’ve introduced Mojo ID, an indispensable app for your iPhone that syncs your past call logs and contact lists to your screen so you know who is calling you and why the moment you hear your ringtone (Anyone have the Olympics theme as their tone?).

The free Mojo ID download makes you appear as if you are in the office at anytime and will help you build the instant rapport you need to start your customer relationships off right.

If you do come in second or third in the race to call them back, no worries. Unlike the Olympians, you’ll get to compete many times each day and be in tip-top shape to win.  Wouldn’t it be horrific if you had to wait another four years?

Another great thing about Mojo Selling Solutions: You don’t need to have killer abs or huge biceps to use our software. Just for kicks, check out the BBC’s Olympic Athlete Body Match by clicking the picture below.  You have an Olympic twin, regardless of whether there is wheat germ or donuts next to your keyboard.

Real Estate Agent Prospecting

Who’s Your Olympic Body Match? The tallest competitor is Chinese basketball star Zhaoxu Zhang, while the lightest is Japanese gymnast Asuka Teramoto. Luckily, it doesn’t matter what your body type is to tap into the power of Mojo! (Click the picture to enter your height and weight into the BBC’s Matchmaker)

PRISON BREAK: Using Mojo to escape the drudgery of office work

Tuesday, June 5th, 2012

Mojo dialer

Don’t be surprised when you are watching the Oscars or Golden Globes next year if Mojo winds up scoring one of those gleaming statues. We’ve already bought our tuxes and designer gowns.

OK, so maybe we’re not expecting to beat out Disney Pixar, but we ARE now in the animated movie business.

To celebrate the launch of Next Generation Mojo, we’re introducing Jim The Realtor, a mild-mannered guy who loves his customers, his family and his country (not necessarily in that order).

But there is a problem, and perhaps you recognize it already.

Jim, who could just as easily be a health/life/auto/home insurance agent or other sales professional, feels imprisoned by the office bureaucracy of managing and growing his business. There are messages to return, hot leads to follow up, cold calls to make, marketing materials to write, lukewarm leads to keep engaged, and hopefully, deals to seal.

It never ends. The organization and busy work are 24/7 shackles.

mojo sells

Using the old file-hidden-in-the-cake trick, Jim’s wife gives him the tools necessary for escape from the daily drudgery. Mojo’s prospecting and lead management tools include:

The Triple-Line Power Dialer – Make up to 300 calls per hour and spend your time talking to more humans and fewer answering machines and endless rings.

Automated Email Campaigns – Using our Action Plans, send out a series of scheduled drip emails reminding your prospects why your services best meet their needs.

Nurture Calling – It can be a nightmare tracking when you last followed up with a potential client and when you should do so next. Our Daily Planner handles all that for you, eliminating the organizational stress from your ongoing tasks.

Not sure which one of those tools he used to dig a tunnel underneath the prison, though.

mojo dialer

My favorite part of the new Mojo movie is when Action-Adventure Realtor Jim converts the Mojo logo into scuba diving equipment. Absolutely ingenious how the “J” doubles as a snorkel!

mojo sells

Who knows what other adventures our Realtor will find himself in next? Perhaps he will be selling luxury condos in the jungles of Africa or trying to corner the market on FSBO and Expired Listings in the Mt. Everest area.

The creative masterminds at Mojo are keeping the plot of the sequel very hush-hush, but I can assure you, there will be a sequel.

If you haven’t seen our first “Jim The Realtor” movie, visit our home page (and please share the Youtube link with your colleagues). But more importantly, don’t live in his prison any longer.

Mojo helps achieve financial security without any punches to the face

Tuesday, November 8th, 2011

After making millions as a professional baseball player, why does Jose Canseco still agree to cheesy "celebrity" fights??

So Jose Canseco, the man who brought disgrace (and honesty) to professional baseball and himself with the steroids scandal, was supposed to fight fellow tarnished star Lenny Dykstra over the weekend.

Dykstra, the former Phillies and Mets outfielder, was nicknamed “Nails” not for his beautiful manicures, but for his reported toughness — the kind of toughness that might delude you into thinking that you can fight someone twice your size.

Well, it didn’t happen. Nails didn’t show up.

He’s got other things to worry about though — like bankruptcy and cocaine, grand theft auto and indecent exposure charges. Prison time is almost certain when the authorities get around to it.

As for Canseco, the ex-slugger overinflated by illegal doses of human growth hormone, he’s been financially drained by two divorces and recently had his primary home foreclosed upon. In 2008, he walked away from his 7,300 square-foot mansion in California when he decided the $2.5 million mortgage was too much of a burden.

“You know my life, this financial thing, is a very complicated issue,” he told the TV show “Inside Edition” after the housing loss. “Obviously, when you make all that money, people think, `OK, let’s assume it is $35 million.’ People have to understand that $35 million, you’re paying the government 41 percent. That leaves you with about $17 or $18 million, not even. Then you’re taking care of your whole family.”

So how does this happen? How does “not even” $18 million become a tight budget to take care of your family?

But Canseco and Dykstra are hardly the only fame-starved celebs willing to get bruised for a few bucks.

Celebrity boxing bout between tabloid headliners Amy Fisher and Nadya "Octomom" Suleman.

If you’re the rubbernecked type who likes to slow down at car accidents, consider the “celebrity” fight staged over the weekend pitting Amy Fisher, a.k.a. “The Long Island Lolita,” against Nadya Suleman, a.k.a. “The Octomom.” Fisher is notorious for trying to kill the wife of her lover Joey Buttafuoco in the early 1990s and spent seven years in prison. The Octomom, of course, has made a mockery of fertility treatments, increasing her family size from six to 14 children with just one pregnancy.

We’re not going to tell you who won, because that’s not really the point.

The takeaway message here is “How do I NOT become them?”  How do I not become so desperate for income that personal safety and integrity get sacrificed for short-term gain?

Of course, you know the answer is Mojo.

It doesn’t take courage to beat someone up or get beat up. It takes courage to overcome call reluctance, that butterlies-in-the-stomach feeling we all face when we do cold sales calls over the phone. Whether you are selling real estate, automobiles, insurance or financial services,  Mojo’s Triple Line Power Dialer helps take the stress out of the process.

Blasting out 250 calls an hour, the system’s First Hello technology allows you to speak to a prospect when they first pick up the phone — meaning they won’t be agitated by the feeling they are talking to a robot.

Mojo’s lead management software automatically guides you through the process of following up with your qualified or targeted leads and turning them into customers. Each time you use Mojo or Mobile Mojo, there’s no guessing. The system tells you who you’ve already called, who you need to call, and who you need to follow up with.

It continuously separates your datastream into Hot Leads, Warm Leads, Cold Leads and Customers, so you can devote the appropriate resources to the prospects with the greatest potential for success.

With Mojo’s help, you’ll develop the discipline and persistence necessary to thrive in any kind of sales. There’ll be no need to have to fight for your lunch ticket — unless you really want to.

There are some sales pros who actually would be fun to watch in the ring. If you haven’t seen Keller Williams real estate agent Deric Lipski in action, for example, you owe it to yourself to see how endurance can be one of your greatest assets!

 

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