September 6th, 2013
Mojo Dialer Comparison

Comparing Mojo to other single line, VoIP and white labeled dialing systems is like comparing apples and oranges.

Comparing Mojo Dialer competitors? Read why the Mojo Dialer is the dialer for you whether you are in Real Estate, Insurance or any other industry using the phone to set appointments and make sales.

Over the past several years, we’ve seen many Mojo Dialer competitors come and go, each one promising something newer and better than the next. At Mojo, we’ve always believed competition is a great thing, in fact, it is what drives our design and development teams to stay on the cutting edge of prospecting technology. With competition comes comparison and in this post, we want to talk about why a prospective client will be more successful with the Mojo Dialer versus other products in the market place. All dialers look the same on the surface. However, when you get past the paid endorsements, fancy websites and savvy salespeople, and look at the speed, reliability, features and support of the dialers on the market, the Mojo Dialer stands out from the pack!

Triple Line Power Dialer | Speed

More and more, single-line dialers are popping up in the market. We have nothing against single line dialers, in fact, we offer a version of our triple line dialer as a single line only, however, if you are in the market for a dialing system, chances are you are looking to contact the greatest amount of people in the least amount of time; a single line dialers just don’t get the job done. The Mojo Triple Line dialer dials out over 3 dedicated lines, taking your one line (office, cell, home,) and turning it in to a personal call center, connecting you instantly when someone picks up the phone. Whether you are looking for a Real Estate Dialer, Insurance Dialer or Sales Dialer, the Mojo Triple Line dialer will connect you with more people blazing away at up to 300 calls per hour.

Bottom-line: Make sure you ask the competition how many calls they make per hour, after all, your time is the your most valuable asset.

 

Copper Line Technology | Reliability

At Mojo, we know reliability, in fact, we are the only multi-line auto dialer on the market using copper-line technology, the most reliable and clearest voice connection available. That’s right, while other companies switched to unreliable VoIP technology, we stayed with copper, a tried and trued technology delivering first hello connections, fantastic call quality and little to no risk of dropped calls. When prospecting with Mojo, clients have no idea you are leveraging technology to call them because there are no delays, no ‘robot like’ sound quality and never a chance of a dropped call. There are other dialers using copper line technology, but they are single line systems providing very little efficiency gains over dialing by hand.

Bottom-line: Make sure you ask the competition if they have VoIP based systems. If so, scratch them from your list. A great first impression when prospecting on the phone is critical to your success and VoIP dialers just don’t deliver.

 

Lead Management, Enhanced dialing logic and Mobility | Features

Okay, we admit, we have an unfair advantage here. The Mojo Dialer has been on the market for 8 years now and we’ve received tons of feedback from thousands of customers on how we could improve it. From dialing logic, to ensure you successfully penetrate every calling list and lead, to the freedom of mobility with our family of mobile products, the Mojo Dialer is the smartest, most efficient and technologically advanced dialer on the market today. Here is a partial list of features you can expect from Mojo (in no particular order):

  • Single and Multi-Line dialing options: Serving the needs of a wide range of industries.
  • Advanced calling filters:  Call a list from where you left off, call by status change date, call by attempts and by contacted or not; just to name a few.
  • Mojo on the Go! for iPad: The only dialing app available on the market allowing you to fully utilize the Mojo Dialer on the go!
  • Google Maps and Zillow access: Access real-time data while prospecting listings giving you the ammunition to overcome concerns and objections.
  • Lead Provider Posting: Forget time consuming file importing with live lead posting. We accept posts from the Redx, Landvoice, Vulcan7, Arch, Cole Information and Kunversion.
  • Mojo ID for iPhone: A groundbreaking iPhone application giving you key contact information in real-time when you receive callbacks from prospecting sessions.
  • Click to Call: Easily make your scheduled follow-up calls using our Click to Call feature. Simple and fast follow up calling making them easy to complete!
  • Google Sync (beta): Sync your Google Contact and Calendar with the Mojo Dialer, keeping all of your information organized in the cloud.
  • Top Producer Data Push: Push your new contacts and notes made with the Mojo Dialer to your Top Producer account.
  • Call Hammer: A feature we pioneered years ago, the Call Hammer feature makes sure you call all numbers associated with a contact before moving on to a new contact.
  • Customizable Data Fields: We know square pegs don’t fit in round holes, no matter how hard you push. Mojo allows you to create unique data fields to meet all of your data needs.
  • Data Management Tools: Import your data, massage your data and organize your data to match your workflow. With Mojo, you can work your contacts and leads from cradle to grave.
  • Lead Store: Leverage our Mojo Neighborhood Search, real-time FSBO’s, aged FSBO’s and reverse look up data services.
  • Mojo Voice: Our virtual number service, Mojo Voice, gives you freedom to call your leads with a level of anonymity. Mojo Voice numbers can be routed to any working phone.
  • Dialing Reports: It’s no secret contacts equal contracts (our old company motto), our Mojo reports let you hone in on the many metrics important to being successful on the phone.

Bottom-Line: We’ve been around for a long time and some of our competitors have caught on and offer a few of these features, but no one offers the vast feature assortment the Mojo Dialer does, just ask them.

 

We’ve know how to support you and your team, technically and through innovation | Support

The biggest differentiator between Mojo and our competitors is support. At Mojo, we are experts in dialing technology, period. Unlike many of our competitors who are either lead providers, lead generation companies or resellers, we design, support and maintain what we sell and are not simply ‘white labeling’ another vendor’s product. By white labeling, our competitors have their hands tied implementing customer suggestions and providing a truly reciprocal and supportive relationship.

Our support has always been and always will be, delivered through phone, ticket, knowledge base, videos and email. We employ a staff of technical support, customer service and client success representatives who are trained in Real Estate, Insurance and other sales related industries methodologies ensuring you have the best experience implementing our power dialer in to your sales routine.

Additionally, our development teams work intimately with our support team in implementing customer suggestions and designing new feature ideas and improvements that improve your ability to set appointments and generate sales over the phone.

Bottom-Line: We set the benchmark for customer support and continue to exceed customer expectations with the help of our many support representatives and developers, dedicated to making you as successful as you can be.

 

If your shopping for a power dialer or auto dialer, do your due diligence and shop around. We’re confident you’ll like what we have to offer and look forward to having you join the thousands of other agents in our rapidly growing Mojo family!

 

 

 

 

April 28th, 2014

How New York’s Ray Cooper minimizes stress and maintains his edge in an ultra-competitive real estate market

Ray’s customized Mojo workstation – he spends most of his 8 a.m. to 6 p.m. days getting energized at his treadmill desk, often logging up to 10 miles per shift.

Ray’s customized Mojo workstation – he spends most of his 8 a.m. to 6 p.m. days getting energized at his treadmill desk, often logging up to 10 miles per shift.

When you know what you want, you don’t achieve it sitting down.

That’s the philosophy of Long Island real estate broker Ray Cooper, of Ray Cooper Realty, who keeps up his frenetic sales pace with the help of a treadmill desk.

“It’s hard to be on the phone making 150 calls a day if I am not amped up. I have to stay upbeat and positive and I have to be standing – and that really can only come from exercise. I’m more energized when I’m on my treadmill,” says Cooper, author of “How to Sell a House Fast in a Slow Real Estate Market.”

Specializing in high-end luxury properties, the “walker and talker” sometimes logs up to 7-10 miles a day while talking to prospects. His market, too, is getting healthier.

Cooper notes a steady upswing in Nassau, Queens and Suffolk counties with the average home selling for $445,000 now (Dec. 2013) compared to $337,000 last year. In addition, there’s now an 8-month supply of homes compared to an 11-month supply a year ago.

Despite the impulse of bargain hunters to try to buy and sell homes without help, Cooper says his fellow real estate brokers are far from becoming an endangered species.

“Do-It-Yourselfers are realizing that not everything goes on MLS,” he says. “When you don’t do proper due diligence, you are risking tens of thousands of dollars. If you are buying or selling real estate, you need an unbiased third-party opinion about the value of the property, the conditions of the property and your options in the overall market. You need to pick the right team of an appraiser, an inspector and a real estate broker.”

“I think that the public is beginning to find out that real estate resources on the Internet have their limitations,” he adds. “Those sites are flawed in adjusting for location, improvements on the inside of the property or lack thereof. At the end of the day, this is not a wedding dress or a tuxedo that you’re buying – it’s a home for hundreds of thousands of dollars.”

Ray Cooper graphic - judge

In Cooper’s book, he outlines his “Real Estate Commandments” with the acronym A. D.O.C.T.O.R.

RAY COOPER’S 7 REAL ESTATE COMMANDMENTS

ATTITUDE – The foundation of success in real estate is the mindset of thinking in terms of percentages, not in terms of dollars.

DUE DILIGENCE – You cannot manage what you cannot measure. How do you measure against your competition?

ORGANIZE – Set up and implement your marketing plan to get the most out of your efforts.

CUSTOMERS – Know who is probably going to be the highest and best users of your property and where you need to look to find them.

TRADE TOOLS – Know how to showcase your properties’ best features in all your advertising, using the right wide angle lenses, setting up engaging virtual tours, framing photos to your advantage and displaying pictures in the proper order.

OPEN HOUSES – Know how and when to do them and how often for maximum results.

RELAX & NEGOTIATE – If you’ve done your homework, then you can take a deep breath and focus on sealing the deal.

 

One trade tool that came after the release of Cooper’s book is Mojo’s hosted lead management and power dialing system.

Cooper relies on Mojo’s daily lead service (Expireds, Just Sold, Just Listed and FSBOs) and database, which is fully integrated with his Triple Line Power Dialer. Leads are automatically loaded into his power dialer each morning and the system automatically updates the status of his callable listings.

“The problem with a lot of databases is that they may be organized, but they are not integrated with the dialer,” he says. “I like the ability to automatically send an email to a prospect with a customized response to the disposition of our call.”

“In the last two days, I completed 250 follow-up phone calls to my sphere of influence that normally would have taken two weeks,” he adds. “The beauty is that I’m not fatigued — I’m focused on serving my clients and not juggling index cards to see who I need to call next.”

Cooper also appreciates Mojo’s copper-based technology that eliminates awkward pauses and delays and ensures “First Hello” answers.

“Lags in my phone conversations are unacceptable. That One-Mississippi delay throws everything out of synch. If I’m going to dance with you for the first time, I want to make sure that I’m not stepping on your toes,” he says.

Real estate broker Ray Cooper specializes in luxury properties in New York’s Nassau, Queens and Suffolk counties.

Real estate broker Ray Cooper specializes in luxury properties in New York’s Nassau, Queens and Suffolk counties.

Speaking of toes, the mobility and portability of Mojo – dialing from your iPhone or tablet – makes it the ideal tool for Cooper to prospect from his treadmill.

Mojo won’t measure his heart rate or mileage, but it handles pretty much everything else.

“If I only had one tool in the toolbox, without a doubt it would be Mojo all the way,” he says. “I’ve invested thousands of hours dreaming up methodologies to be more efficient. Mojo appeared before my eyes like a magic genie!”

(To learn more about how YOU can build your own treadmill workstation, visit Ray’s new website, CompeteWithYourself.com)

April 2nd, 2014

Never choosing to sit still, last year we set out to change the way agent’s prospect, work and succeed in an ever-increasing mobile environment. We tasked our teams with creating two rock solid, easy to use and fully functional mobile prospecting apps to compliment the Mojo Dialer and data system; they delivered. 

Mojo on the Go! was first released last year for the iPad and just recently, for the iPhone. We’ve got a full quarter of 2014 data behind us and we couldn’t be happier with the success of each app!

 March Mobile Prospecting Statistics

iPad lead dialer

March 2014 Usage Statistics
Mojo on the Go! for iPad
Unique Users : 1108
Call Sessions: 2371
Total Calls: 161,000
Our iPad app has been available for 8 months and clearly a popular tool for prospecting!

iPhone Lead Dialer

March 2014 Usage Statistics
Mojo on the Go! for iPhone
Unique Users : 414
Call Sessions: 953
Total Calls: 47,203
Not to shabby! Our iPhone app was released in February.

 

 

“I did the Power dollar tonight on the way home from the gym I completed 30 phone calls, absolutely awesome. This is the best productivity tool I’ve ever found” ~ Kevin Landis

 

 

 

As you can see, there was a ton of mobile activity in the month of March and the feedback on it has been great. We have customers prospecting and following up with leads at open houses, in the car between appointments and from the local Starbucks.

The ongoing success of our mobile apps has incentivized us to keep designing and coming out with new mobile solutions… Stay tuned!

March 4th, 2014

Keller Williams Agent uses Mojo Dialer

Overcoming Call Reluctance

As strange as it sounds, when Georgia real estate agent Allen Smith first tried prospecting, he refused to pick up the phone.

“I’ve never met a stranger face to face,” says Allen, who joined the Keller Williams West Cobb office (suburban Atlanta) last November. “I’ll strike up a conversation with anyone. Most of my leads came from talking to people in grocery stores, parks, restaurants and from open houses.”

“Do you know anyone interested in buying a home, selling a home or investing in real estate who I can talk to today?” he would ask, carrying a stack of business cards. Calling his sphere of influence for referrals wasn’t an option because most of his friends and family are in South Carolina.

His mentors stressed the crucial importance of prospecting by phone but he “would think of every excuse in the book to avoid it.” He finally dove in this January, barricading himself in an empty KW conference room with his cell phone and a list of 965 Just Solds borrowed from a fellow agent.

“That took forever,” he recalls. “When you’re pushing buttons with your finger, there’s never enough time in the day to make your calls. Instead of calling 100 people in two hours, I was calling 100 people in two days.”

Dabbling with Power Dialers

“There is no failure for me. I have to succeed. I have nothing else to fall back on,” says Allen, whose previous jobs have included selling cars, being a police officer and driving freight trucks cross country. “I am committed to making real estate the last thing I do for the rest of my life.”

“Once you get your real estate license, the lead generation is all up to you. Our office is very helpful with advice and resources, but no one will hold your hand while you do it. You have to just go out there and do it,” he adds.

Finally relenting on the value of phone prospecting, he started cranking through his lists with the Mojo power dialer but soon switched to a competing dialer because it came free with one of his Keller Williams training classes.  Just as quickly, he changed right back to Mojo.

“The free dialer was a good dialer, but it didn’t have the functionality that Mojo had,” he explains. “Mojo makes it easier to organize my leads, to take notes and to put things into groups. My Mojo calendar keeps me up to date with everything, automatically telling me when I need to make follow-up calls.”

“With the free dialer, I was sitting here taking notes in a notebook and then retyping it in a database later – that’s time that’s being sucked away from my lead generation,” Allen adds.

By The Numbers

In a recent shift with the Mojo single-line power dialer, Allen made 172 prospect calls in 2 hours and 21 minutes, walking away with 24 good contacts. He had been using a competing service to provide Expired leads – because it, too, was free with his training class.  But frustration over incorrect phone numbers brought him to the Mojo Lead Store.

“I’d say that 75 percent of the phone numbers I got (from the competing service) were bad numbers,” he says. “I would rather have 200 good leads from Mojo than 1,000 leads from them. In terms of accuracy, Mojo just blows them away.”

Right now, Allen is closing one house a month. Based on his prospecting progress, he is optimistic that he will be closing five houses a month by the end of 2014.

“Nobody really likes change,” he says. “But in order to succeed you need to embrace change. You don’t want to be left behind.”

Taking Advantage of a Healthy Market

For the past four years, Atlanta has been at the top of Penske Truck Rental’s “Top 10 Cities People Are Moving To” list based on national one-way reservations data. Due to the city’s relatively strong job market, inventory is very low right now.

“We have lots of nice quiet suburban neighborhoods with homes ranging from $125,000 to $12 million,” Allen notes. “There’s also a lot of new construction here. We’re not out of land yet!”

“Keller Williams is the number one office in Cobb County and I’m grateful for the chance to do something that I’ve always wanted to do,” he says. We’re the best training company out there. There’s always something happening here every week and I want to learn as much as I can.”

Much of that learning happens every day on the phone.

“The number one job of a real estate agent is lead generation, not selling homes. Without the first thing, the second thing doesn’t happen,” he says. “Don’t be afraid of the telephone. Don’t be afraid to talk to people.”

“With Mojo, I don’t have to sit and dial numbers for 10 hours a day. I can get the same amount of leads in two hours,” he says. “Mojo makes my life so much easier. It just gives me my time back.”

Realtor who overcame call reluctanceAn avid Atlanta Braves fan since age 4 – when his dad took him to the old Fulton Stadium to see Hank Aaron play – Allen is also thankful for how his boosted work productivity will allow more time for ballgames this spring and summer.

 

**

January 28th, 2014

So why are we the “Swiss Army Knife of Real Estate Prospecting?”

Mojo Swiss Army Knife-revised

Over the past year, we’ve experienced a quantum leap in real estate prospecting technology. Consider our most recent upgrades:

* The Mojo Triple Line Auto Dialer, which one all-star Realtor credits for helping him list 83 homes in 90 days, shifted to a web-based platform.

* Mojo On The Go! became the industry’s first and only mobile power dialer app for the iPhone and iPad, allowing you to instantly access critical database information when making and answering incoming calls.

* The Mojo Lead Store, which began as a Just Listed/Just Sold data service in 2008, added real-time FSBO data, aged FSBO data and a reverse look up service.

Now in Stock at The Lead Store: Expired Lead Service

The Mojo Lead Store has allowed you to map out a neighborhood and automatically load your power dialer with matching phone numbers of prospects. As of January 2, we’ve been offering Expired leads automatically loaded into your power dialer every morning along with the Just Listed/Just Sold and FSBO data you received before.

Now there’s no reason to shop anywhere else. All of your real estate prospecting needs are in one place.

“For a long time, many Realtors knew us as only a dialer company and they’d purchase leads from various providers,” says David England, General Manager of Mojo Selling Solutions. “Now there’s been a paradigm shift. You get the data and the dialer in an all-in-one real estate tool.”

“Before you had two payments, two different vendors and you always had to keep everything synched,” he adds. “Our customers don’t want to waste time time with data entry and housekeeping. They want to list and sell houses.”

Getting your daily real estate data through the Mojo Lead Store also means you’ll be communicating with one tech support team instead of two or three.

An important distinction: If you’re happy with your current stream of real estate data, the Mojo system will still be compatible with any of Mojo’s approved data lead vendors.

Waking Up With Mojo

You’ve heard of breakfast in bed — how about prospecting in bed?

“If you wanted to, you could actually wake up, reach for your iPad or iPhone on your night table and start calling prospects without ever leaving,” says England. “There’s no data to import or files to upload when you’re ready to start your day.”

“Mojo is constantly updating your callable listings. We help improve your accuracy and make it far less likely you’ll accidentally call a property that’s active.”

Coffee  Save Time, Boost Productivity, Enjoy Breakfast

Our real estate community tells us they often spend 30-60 minutes just to get  their calling lists ready each morning. Your time is valuable, easily worth a couple hundred dollars an hour. What can you do with that extra hour?

Make more calls. Get more prospects. Earn the right to enjoy your morning coffee without the stress of knowing there’s monotonous prep work ahead.

Mojo is proud to be the first to combine lead management, power dialer and mobile apps all in the Cloud.

When you choose to get your real estate data from the Mojo Lead Store, there’s no need for your prospecting team to learn another software platform. You already know us. Why go anywhere else?

(For more information on streaming the most up-to-date Expired leads and other critical real estate data directly into your Mojo Dialer, visit our Pricing page or call 877-859-6656.)

 

January 2nd, 2014
oregon map

Realtor Craig Reger credits Mojo for “completely turning my business around.” His office specializes in “every neighborhood and every price range” in Greater Portland.

For more than 16 years in the Portland market, Realtor Craig Reger depended entirely on walk-in business and sphere of influence marketing for listings. Not once did he ever dial a cold call.

That approach dramatically changed this past May, when Craig and his team at the Craig Reger Group launched their “90 in 90 Challenge.” Inspired by Keller-Williams coach Tony DiCello, the team sought to list 90 homes over the next 90 days.  At the time, they were averaging 5-6 listings per month.

“My first quarter numbers just weren’t where I wanted them to be,” Craig recalls. “I thought this was an impossible goal. But I figured if it motivated us to achieve even 10-15 listings per month, we would still be twice as successful.”

From May 1 to July 1, the Craig Reger Group listed 83 homes, just short of their one-per-day dream.

“To me, this was bigger than a grand slam,” Craig says. “This was winning the World Series!”

Now he teaches a national “90 in 90″ real estate class that shares his transformation. The 12-week coaching program includes group conference calls, weekly workbook assignments and homework. There are now 257 enrolled agents, many of whom may begin their own 90-day challenges.

Craig’s resurgence coincided with a huge uptick in the Oregon real estate market. “This summer was crazy, reminding me of the boom in 2005-2006 when it wasn’t uncommon to get three, four, five offers on the same house. Things have slowed down a bit, which typically happens as you head into the winter. But we’ve had low inventory for 10 months and foreclosures are down to being almost nonexistent.”

State of the Market: Quick snapshot of Downtown Portland Residential Real Estate (Source:   )

Quick snapshot of Downtown Portland Residential Real Estate (Source: PortlandHomesAndHousesForSale.com )

So how do you list 83 homes in 90 days, even when times are booming? How do you go from 5-6 listings in January, February, March to 28 listings in May?

For Craig, it all came down to changing his business culture. For years, he had depended on word of mouth referrals, repeat customers and only calling people he knew. It was time for some old fashioned door knocking. For the first time, he decided, he’d try expired listings, prospecting and circle prospecting.

For the first few weeks, Craig’s team dialed all their cold calls by hand. Craig says it was obvious that an autodialer would speed things up, but he was hesitant to rush in and invest in a new technology before knowing that his staff was fully committed and “in the groove.”

“Realtors are famous for buying the latest technology to solve all their problems and then not using it,” he says. “We wanted to create a culture of cold calling and lead generation first and that’s when we got Mojo.”

According to Craig, the immediate impact of using the Mojo Dialer was dramatic.

“Before Mojo, in a two hour period, we’d reach maybe 8-12 real contacts per agent. With the triple dialer, we’d get 40-60 contacts in the same amount of time,” he says. “Our results went up 5-6 times.”

Probably the best indicator of the Triple Line Auto Dialer’s success is the company payroll. When the “90 in 90″ challenge began, the Craig Reger Group had three people making calls and two administrative support staff. It ended with five people making calls and five support staff. Craig doubled his employees in just three months.

Craig cites three major reasons for crediting Mojo for his business turnaround:

  • The Mojo Dialer — “This is a complete game changer!”
  • The Mojo LeadStore — “We were getting a lot of dead ends, a lot of bad phone numbers when we were getting leads from our title partner friends. The LeadStore contacts are giving us exponential results.”
  • Mojo’s Integration with REDX – “We use REDX to pull expireds from the system and Mojo easily integrates with other programs. Without that, we’d be in trouble.”

“In the beginning, everyone was really intimidated by the idea of calling three people at once,” adds Craig. “But within a day or two, everyone on the team felt comfortable and confident using it.”

Listings and sales numbers aren’t the only tangible results, however. Building a more successful business has allowed Craig to focus more of his spare time on his family and his ultimate passion, freshwater and deep sea fishing. Most of his trips are salmon expeditions on Oregon’s majestic rivers. But he’s also trekked to Alaska, Honduras, and Christmas Island, an Australian territory in the Indian Ocean.

Early next year, he plans to be fishing for marlin, tarpon and bonefish off the coast of Cuba.

Follow Your Dreams: Realtor Craig Reger says working more efficiently with Mojo creates more opportunities to spend time with family and hobbies. Here Craig shows off a 45-pound salmon on Oregon's Trask River.

Follow Your Dreams: Realtor Craig Reger says working more efficiently with Mojo creates more opportunities to spend time with family and hobbies. Here Craig shows off a 45-pound salmon on Oregon’s Trask River. (Photo courtesy of Craig Reger)

Back to the “90 in 90″ challenge — housing, not fish — the Craig Reger Group is now averaging about 15-16 listings per month, or about 1 every other day. Craig believes those steady numbers are keeping his original momentum going.

“We’ve created habits and a system now where it’s almost impossible not to carry the momentum,” Craig says. “Mojo has helped me open up new career opportunities. I’m coaching now. If you use Mojo for 1-2 hours a day for 5 days a week, it’s tough not to see results.”

“When you set up a system in which your schedule matches your goals, you can achieve anything you want in real estate,” he adds.

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