Best Practices for Telemarketers and Real Estate Prospector
In today’s highly regulated telecom environment, few things can derail a sales campaign faster than your outbound calls being labeled “Spam Likely.” Whether you’re cold calling FSBOs, circle prospecting neighborhoods, or nurturing expired listings, getting your call answered is the first and most critical step.
At Mojo Dialing Solutions, we understand how essential consistent contact rates are for real estate professionals and sales teams. That’s why we’ve built powerful tools into the Mojo Dialer to help mitigate spam tagging, protect your caller reputation, and keep your conversations flowing.
Here’s what you need to know about avoiding spam tagging, and how Mojo helps you stay ahead of the curve.
What Causes “Spam Likely” Tags?
Carriers and third-party analytics companies are increasingly using algorithms to flag suspicious or spammy call behavior. While this is great for protecting consumers, it can mistakenly flag legitimate prospecting calls, especially when outbound calling is a key part of your strategy.
Common triggers for spam tagging include:
- High volume of outbound calls from the same Caller ID in a short period
- Low answer rates or frequent hang-ups
- Lack of Caller ID branding or CNAM registration
- Unregistered or unverified numbers lacking STIR/SHAKEN attestation
Best Practices to Avoid Spam Tagging
Managing your calling reputation is not a one-time task, it’s an ongoing strategy. Here are proven practices to reduce your chances of being flagged:
Rotate Your Caller IDs Strategically
Avoid overusing a single Caller ID. Mojo allows you to rotate and assign different Caller IDs by campaign or call session, helping spread out call volume and reduce the risk of tagging.
Register Your Caller IDs (CNAM)
CNAM registration allows you to display a branded Caller ID name, giving recipients confidence that your call is legitimate. Mojo’s Virtual Phone Numbers come CNAM-ready, giving your calls instant credibility that many competitors don’t offer.
Acheive STIR/SHAKEN Attestation A
Outbound calls made with our Mojo Caller ID’s are registered with Attestation A, the highest level of caller verification under the STIR/SHAKEN protocol. This tells carriers that the call originated from a verified source, improving your reputation and reducing false tagging. While Mojo Caller ID’s are unique in this way, any Mojo user can bring their own caller ID’s with them and have us whitelist them, free of charge.
Maintain High Answer and Engagement Rates
Poor answer rates or hang-ups can signal spam behavior. Ensure you’re calling qualified leads, using clean lists, and fine-tuning your scripts for better engagement.
Bring Your Own Numbers (Optional)
Prefer to use your own Caller IDs? Mojo gives you full control. You can bring your own number, whitelist it through our platform, and still benefit from our Spam Tag Mitigation and CNAM services.
Mojo’s Built-In Tools for Caller ID Reputation Management
Mojo Dialing Solutions takes caller ID management seriously. Here’s how we help you maintain clean numbers and maximize answer rates:
Spam Tagging Mitigation & Monitoring
We actively monitor for spam tagging and take action to minimize disruptions. If your number is flagged, our team helps initiate the appeal and remediation process with carriers and data sources to clear the tag quickly.
Virtual Phone Numbers with Branded Caller ID
Every Mojo Virtual Number is equipped with CNAM registration and Attestation A support, giving you an edge in deliverability and trust. These are not generic virtual numbers like you’ll find elsewhere, they’re fully verified and optimized for professional prospecting.
Campaign-Based Caller ID Control
Whether you’re running expired listings on Monday and FSBOs on Friday, Mojo lets you assign unique Caller IDs to each campaign. This keeps your numbers fresh and limits overexposure.
Flexible Caller ID Options
Choose the strategy that works best for your business. Mojo supports:
- Mojo-issued Virtual Numbers (Mojo Caller ID)
- Branded CNAM support
- Bring-Your-Own-Number configuration
- Full Caller ID Campaign Control
Mojo’s Free Whitelisting Service: Protect Your Caller ID at the Source
Mojo’s Whitelisting Service is a powerful, behind-the-scenes tool designed to safeguard your Caller ID reputation across major telecommunications networks. Offered completely free of charge, this service registers your Caller ID with leading carriers and third-party call analytics providers to help prevent unwanted “Spam Likely” tagging before it starts. We actively monitor for spam flags, and if a number does get tagged, our team immediately begins the appeal process to restore your number’s reputation quickly. In addition, we brand your Caller ID (when supported by the carrier) to increase recognition and trust, leading to more valuable conversations and higher answer rates. It’s one more way Mojo gives you enterprise-grade tools without the enterprise-grade hassle.
Why This Matters for Real Estate Prospecting
Your phone is still your most powerful sales tool, especially in real estate, where speed-to-lead and direct conversations make the difference between a lost opportunity and a closed deal. With so many dialers on the market, it’s tempting to look only at pricing or features. But ignoring your caller ID reputation can torpedo your efforts.
Mojo’s all-in-one Real Estate Dialer is not just about call volume, it’s about call quality, deliverability, and reputation. We’re constantly evolving to keep you compliant and competitive.
Final Thoughts: Protect Your Reputation, Protect Your Pipeline
Getting your call answered is no longer as simple as hitting “dial.” Carrier networks, spam filters, and consumer call screening tools are changing the rules. But with the right tools and practices, you can stay ahead.
Mojo Selling Solutions offers a full suite of caller ID reputation tools, from CNAM branding and virtual numbers to spam mitigation and whitelisting support – helping you maximize contact rates and keep your pipeline productive.
Stay verified.
Stay branded.
Stay connected.
Ready to clean up your caller ID and have more valuable conversations?
Sign up today and experience the Mojo advantage.
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