Archive for the ‘Realtors’ Category

Real Estate Prospecting Ideas: One listing should always lead to another in the same community

Wednesday, May 22nd, 2013

Just Listed Just Sold Prospecting

Real Estate Prospecting Ideas from Patrick Ferry

I was almost convinced by the real estate community that the neighbors of your listings have no value to you and they are not interested in your listing and the price. Agents for the most part literally ignore the neighbors and the community of their listed homes. They just list a property and move on!  YIKES!!!  Early in my career as a prospecting trainer I was convinced by real estate agents there was no value in prospecting neighbors of your listings and it would take 100s of contacts to find a new listing.  Thankfully after thoroughly investigating it, I discovered the truth.  The simple script my Father Mike Ferry created, “when one home sells usually two more sell right away” and the strategy of talking to the neighbors and looking for the next one, works!  The truth is, neighbors do want to know what’s going on, and you should be able to get another listing in that community if you do a good job after you sell the house.

 It’s probably one of the most over looked easy opportunities to build a reputation in a community quickly, get multiple listings, and build your database of homeowners who know you.

Besides the misunderstood opportunity the neighbors present, the other reason why agents justify not talking to neighbors or doing anything for the community is most agents grossly underestimate the importance of what the home listed and sold for.  It’s very strange.  Now I’m not blaming you, I’m really blaming our industry for passing down this mindset.  And this mindset has come at a very big cost.  Think about it, guess who has provided the service real estate agents have mostly neglected to provide, have you heard of this website called Zillow?  Last month if I remember the number correctly it $54 million people visited Zillow.com LAST MONTH!  Why?  Because homeowners want to know what’s going on with values in their community.  To add a little bit more oomph behind that slap in the face, guess who is now selling real estate agents the leads of the people that are interested in the values and what’s happening in your communities?  OUCH!  The reality is the online game is over, Zillow.com has won and they did it first and have won over “the top mind” position for values in the country, as the resource for finding out what’s going on with values and prices.  It’s comical that agents scream, “but their values are way off!” I simply reply, but at least they provide something!  But more importantly, why don’t you step it up and let the neighbors know they can count on you?  Zillow may have won the game online, but agents need to be the face-to-face local expert that provides the most up to date and accurate information about what’s going on with values and prices in the neighborhood.

I’m sorry, a post card isn’t going to do much for your business, even though it’s good marketing practice.

The most powerful and effective way to communicate with the neighbors is either, door knock, phone calls (MOJO’s Neighborhood Search ROCKS), an open house, and marketing pieces.  As a coach/trainer I would recommend all, the goal is to max out your opportunity to first provide great service to the neighborhood, second to build your reputation with the neighbors, and third to get the next listing in the community!  I can just hear the excuses flying right out of a lot of agent’s mouth right now!  This advice isn’t for the agent who is looking for excuses, this advice is for the agent who wants the next listing and gets excited about providing great service to the families in the communities they serve.

 For those who are ready to take action and give this a shot, let me give you one very simple bit of advice, FOCUS ON SERVICE FIRST.

The goal is to create conversations with the neighbors about values and prices, don’t just look for the next homeowner who wants to sell!  The #1 reason, time and time again, agents couldn’t generate business from this type of prospecting, was because they had “commission breathe.”  Commission breath is when you are just looking for business and you are not trying to provide any service or actually give the neighborhood an update.  This goes back to the original point, agents lost sight of the value of the service we should be providing.  Give neighbors updates about values and prices in the neighborhood!  When and agent is just looking for more business they actually become very repelling (a lot of agents were repelled by themselves too), and this lead sources got a reputation as being very weak and not worth it.  Once I was able to get the agents’ mindset focused on service first, it leads to amazing results including:  great conversations, grateful people, interested neighbors and in the end, another listing!

Your goal should be to provide a great service to the community, sell the house and get the next listing and repeat it over and over again!

 

‘Patrick Ferry has been in the coaching and training industry for over 10 years.  He has trained over 5000 agents from all over North America how to generate new business with their prospecting and marketing strategies and is now our guest Real Estate Prospecting Ideas blogger.’
 
Mojo Selling Solutions is the company behind the Mojo Dialer and Mojo Lead Store and Data Service. For more information on the Mojo Dialer and what Mojo has to offer, please contact us at 877-859-6656 or visit out website at www.mojosells.com for demonstration videos and other informative blog posts.

Just Listed Just Sold Advice from Patrick Ferry

Getting Schooled on FSBO Prospecting Calls: “Mr. and Mrs. FSBO, I can absolutely get you more money than you can on your own.”

Wednesday, May 1st, 2013

After listening to thousands of FSBO prospecting calls I’ve noticed agents don’t know how to deal with the single most important question in the mind of the FSBO family: “Can you get me more money than I can on my own?”  I heard it over and over again, real estate agents avoiding the debate or “using a line to get the appointment.”  Yes, I said debate!  Well FSBO prospecting callsthe good news for most of the agents around the country in markets where the inventory has dropped significantly, the debate just got a lot easier (and some of the “lines” are now actually true).  But I still notice very few agents even recognize it and avoid FSBO’s because they just haven’t figured out how to answer the question.  I’m here to help!  After studying how to convert FSBO’s over the last 4 years very intensely and spending countless hours working on answers to their most common objections and analyzing what we need to be able to do TO HELP THEM make the best decision for their family and financial future.

 ”The real estate community makes the mistake of over simplifying our presentation to FSBOs…”

I’ve come to a couple simple conclusions.  The real estate community makes the mistake of over simplifying our presentation to FSBOs when we talk about our marketing tools vs theirs and even worse, we don’t clearly show them the extreme disadvantage of their FSBO marketing tools.

 

In the beginning of my training sessions on FSBO marketing and FSBO prospecting calls, I start with an important statement:  ”I love FSBO’s because they challenge agents value … which causes agents to either get really good or quit.”  When an agent “Commits to FSBOs” as a valuable lead source for their career, they have to make the commitment to go toe to toe with anyone about the value of their service and the power of the tools a real estate agent uses.  Once you commit to FSBO’s it can become really fun!

 

The $100,000 a year question for most real estate agents:  Can you demonstrate the value of your marketing plan and have it measured against what the FSBO is currently using or could use and clearly demonstrate a higher sales price, better terms, best time frame, and least complications?  My goal as a trainer is to insure that if you were put up in front of an audience of 1000 home owners in your community and it was a debate against the “retired engineer” FSBO (BTW the hardest to convert) you would WIN on every point brought up.

 ”I love FSBO’s because they challenge agents value …”

At first you might think, “Oh that’s easy” but it’s SO NOT!  Let’s get you started on the path to your victory.  The first question to thoroughly analyze: how do you get the highest possible price when selling a home?  If you say “Well, just price it right” then I promise you the retired engineer will rip you to shreds!  If you say, “I’ll list it,” YIKES the FSBO will kick you out of their house!  If you say, “My negotiations skills,” most FSBO’s will say I know how to negotiate!  (Remember I’ve listened to over a 1000 FSBO prospecting calls, I know exactly what they say!)

My challenge to you is really map out step by step what it takes to get the highest possible price, and create a presentation that highlights each detail in the process and then you will convert FSBO’s happily.  Many trainers, including myself in the beginning, will tell you just wait until they are frustrated with the process.  That approach only worked in a slow market.  Well my goal as a trainer is to make your presentation so clear that you will be able to deliver the best result possible such that a FSBO will say, “That’s sounds so much better than my plan, I would like to hire you!”

 ”…this is the time to really get after those FSBO’s because it’s the easiest time in 10 years to prove that you can get them more money”.

Please hold your excuses about your market.  I’m well aware that there are three types of markets out there right now: markets that never experienced the highs and lows of appreciation and properties sell slower, the markets that are still sluggish with short sales and higher inventory, and the markets that have low inventory and properties are selling fast.  If you are in the low inventory market, this is the time to really get after those FSBO’s because it’s the easiest time in 10 years to prove that you can get them more money.  For the agents in the other two markets, this still is step # 1, but you have two more steps to work on, speed of sale and sometimes instead of making the most $, it might be “not lose any more money” which is very common with FSBOs.
Put some effort into your presentation and you will reap rewards that are so far beyond just getting a couple listings.  Imagine what your life will be like when you are one of the most powerful listing agents in your communities!  FSBO’s will never go away, therefore now is a great time to step it up and work on your ability to clearly demonstrate the value of your service to the families in your community!

 

Patrick Ferry talks about success with the Mojo Dialer‘Patrick Ferry has been in the coaching and training industry for over 10 years.  He has trained over 5000 agents from all over North America how to generate new business with their prospecting and marketing strategies.’
 
Mojo Selling Solutions is the company behind the Mojo Dialer and Mojo Lead Store and Data Service. For more information on the Mojo Dialer and what Mojo has to offer, please contact us at 877-859-6656 or visit out website at www.mojosells.com for demonstration videos and other informative blog posts.
 
 
 

The Boom of the Real Estate Dialer

Wednesday, May 1st, 2013

Real Estate dialer

‘If you came to our site back in 2008, you would have seen our company branded as Make My Calls. We changed the name in 2009 because of consumer confusion. Many thought that made the calls for them, so we changed our company name to Mojo, the name of our hosted dialing platform.’

 

It started with just a single phone call.

It was late 2008, and at the time, we were smack dab in the middle of transistioning from serving mostly mortgage and insurance professionals to a more diverse customer base of home loan modification specialists and call center companies. We were changing as a company too. We had just closed our satellite sales offices in Manhattan and L.A., bringing all sales efforts back to our headquarters in New Hampshire. Never would I have imagined during this time of chaos, we would be presented with an opportunity so great, that it would change the landscape of Mojo forever.

It happened on a sales webinar one day. A Real Estate coach piped up and asked me how the Mojo Dialer could help Real Estate agents list more houses and stay in contact with their past clients and sphere of influence. There aren’t too many times when I don’t have an answer, but this was one of them. I was on a webinar with 20+ potential customers and I couldn’t answer a basic sales question? I was so embarrassed. I couldn’t answer it because being from a small town in New Hampshire, I was unfamiliar with how Real Estate agents would use the phone to generate listings. I am thankful it was a coach, he sensed that I was lost and politely offered to follow up the webinar with a phone call so we could discuss some things, I was out of the pressure cooker. I will always remember that call, I will remember it because it opened a door, a BIG door, in to the world of Real Estate.

I was on the phone with that coach a lot over the next few weeks, discussing the needs of Real Estate agents. We ironed out how our development team could accomodate these needs and we began making changes. Then, the dam broke, almost immediately, order forms (I know, how archaic) took over our fax machine and order after order rolled in from Real Estate agents. We were now on a quest to keep making Mojo the best Real Estate Dialer available.

The Mojo Dialer has become the most widely used Real Estate Dialer.

Our goal has always been to make Mojo the easiest, most efficient and smartest Dialer on the market for our Real Estate customers. Here is a list of the must have features that our customers have grown to love (many of which we pioneered):

  • Copper-Based call quality with first ‘Hello’ technology- Best conversation quality available.
  • Triple and Single line dialing- Our unique platform allows gives you flexibility.
  • Mojo Voice (Call. Capture. Connect)- Change up your caller ID and direct call backs as you wish.
  • Caller ID Broadcasting (ability to display any caller ID from any location)- Change up your own caller ID to penetrate your lists more effectively.
  • Lead Store: FSBO leads, Neighborhood Search (just listed/just sold data) and reverse lookup service- High quality Real Estate data.
  • Mojo On The Go! Ipad application- Prospect from your iPad.
  • Mojo ID iPhone applications- Know who is calling you back from your prospecting session and set more appointments.
  • GMAP and Trulia integration- Be informed when you’re pitching.
  • Pre-recorded message drops- Save time and energy, push a button and move on to the next calls, we’ll drop the message for you.
  • Call Hammer (call all available numbers for a property owner before moving on to next lead)- Complete call penetration for every valuable lead.
  • Lead provider integration (Redx Sync, Landvoice posting, Vulcan 7 posting, Arch Posting)- Complete transparency, you can use the lead provider of your choice, with ease.
  • Contact reports- Keep track of the most important metric in Real Estate, your contacts.
  • Streamlined Appointment Setting and Call Backs- Easy to use calendar system, live-feed call backs so you don’t miss a call back, ever.
  • Printable Appointment Sheets- Take contact information, notes and history with you on your listing presentation.
The most important feature of the Mojo Dialer? Support. Our customer support team is second to none. We know what it takes to support Real Estate agents, we understand that Real Estate agents need fast, efficient and reliable support now, not later. Our entire staff has gone through extensive training on the prospecting needs of Real Estate agents, and you won’t find a team member that doesn’t understand Real Estate lingo or Real Estate prospecting methods.

The Mojo Real Estate dialer will always evolve.

We’ve come a long way since 2008. We now serve thousands of Real Estate agents all over North America. We have built strong alliances with coaching firms, brokerages and other supporting companies in Real Estate who share a common goal: make our customers the most successful they can be. Our dedication to staying the best Real Estate dialer will never waver. We will always listen to our customers, implement their valuable feedback and keep providing them the best support possible. We were founded on these principles and have thrived because of them. It is still this way today and it shall forever be.

 

 


New Feature Announcement: Aged FSBO Leads Service

Monday, April 15th, 2013
Aged FSBO leads

Aged FSBO Leads have arrived in the Mojo Lead Store.

For Sale By Owner or FSBO leads, can be the most lucrative lead type for Real Estate agents to prospect for listings . For starters, the FSBO is looking to sell their home and that is half the battle. Secondly, FSBO leads rarely know what they are getting themselves in to when taking on the task of selling their own home. What sounds good at first, often ends up being more than they were signing up for.

Aged FSBO leads are ripe with opportunity.

Unlike most off market lead types, FSBO leads are not ‘hottest’ when they first become available. This is because the homeowner has not yet felt the pain and aggravation of ‘trying’ to sell their home on their own. If you call a FSBO lead within a day of or even the week of them posting their property, you are calling a homeowner that is dedicated and excited about saving the 6% commission associated with using a Realtor, not good. On the flip side, pitching a FSBO lead that has already dealt with the headache and frustration of trying selling their own home, is much easier.

Low-hanging fruit has never been so easy to reach.

Our new aged FSBO lead service puts the frustrated homeowner within your reach by allowing you to go back in time and purchase FSBO leads that are now ready to talk NOW! With this new service you can purchase aged FSBO leads in 7 and 30 day blocks, and filter by property type and price range, giving you full control over the data you receive. Once you’ve made your settings and previewed the data, you simply press the purchase button and all of your new aged FSBO leads are ready to be dialed with the Mojo Dialer.

If you are looking for the low hanging fruit in Real Estate prospecting, give our new aged FSBO lead service a try today!

 

Check out this short demonstration video of the new aged FSBO lead service from Mojo

 

 

 

 

 

To Become a Power Prospector or Not?

Wednesday, April 10th, 2013

Patrick Ferry talks about success with the Mojo DialerAfter 10 years of training prospecting skills and strategies, I find the success rates to be very bad.  Meaning the ratio of how many people decide to “try” prospecting and in the end quit, or the most common decision is the statement, “that’s just not my style”.  As my ratio of training created more and more successful prospectors I notice 4 fundamentals to someone making the transition from “trying” to “success”, becoming a powerful prospector.

First is the recognition of the long term pay off of becoming a powerful prospector, second is the significant difference between the two words “try” and “commit”, third learning the three aspects (lead sources, what to say, and how to engage conversations), and finally simply having the mindset of being grateful for the opportunity everyday.   Some of you may notice that 3 out of the 4 have everything to do with your mindset or attitude.

“You are in this amazing and rewarding journey of becoming a powerful Prospector”.

Let’s look closer at each one to discover where you are in this amazing and rewarding journey of becoming a powerful prospector.

First the recognition of the long term payoff.  So many times salespeople try prospecting because they are looking to solve a short term financial problem or lack of leads/appointments in their business.  And from that perspective it’s either ineffective or doesn’t serve you long term.  The ratio is probably 90% of salespeople who just try out prospecting to solve their short term lead or income problem fail miserably.  It’s simple, prospecting isn’t a short term fix for anything.  It’s a long term solution for your business.  The bottom line, a powerful prospector is someone that can set an appointment within 1-2 hours of prospecting or between 10-20 contacts.  Imagine, what the rewards will be when you can get with those results over a year and then over your career.  Multiple great leads or appointments every week, lead to multiple sales on a weekly basis … for almost all industries results in at least 6 figure income.  Powerful prospectors recognize that this is a long term solution not a short term fix.

 Second, simple yet critical fundamental is the difference between “trying” out prospecting vs “committing to” become a powerful prospector!  I’ve had thousands of salespeople tell me they “tried” prospecting and it doesn’t work for them or their market.  I always giggle inside because they are right!  It doesn’t work if you TRY!  It only works if you commit to “make it work.”  It’s the same thing for some of the prospecting strategies out there.  I “tried” that script.  I “tried” that lead source.  I “tried” MOJO.  It’s the commitment to make it work for you and your market is how to win.

I “tried” that script.  I “tried” that lead source.  I “tried” MOJO.  The commitment to make it work for you and your market is how to win.

Third is the hard work, developing your understanding of the different lead sources in your market, your knowledge of what to say, and the skills to engage conversations with strangers who are not expecting it.  This is what takes even the best salespeople so long to own and perform.  Because you might have one aspect down but without all three your success is so sporadic which leads to the frustration of the ups and downs.  When you combine contacting the best lead source in your market, with an ability to engage great conversations with strangers, with finally knowing what to say to guide that conversation to a result, you will win!  But unfortunately depending on how much time you can dedicate to these skills it could take 18 months to 5 years to really get to the point where you are getting the results of a powerful prospector.  I always challenge salespeople to first think about the long term benefit to them financially and for their family once they commit to becoming a powerful prospector, because that’s the motivation to drive you past all the hurdles along the way!

“They can earn anywhere from $2000 to $100,000 from that one conversation”

Fourth and final one is to start with gratitude!  Most salespeople start in a state of “I need income” therefore i “must” prospect.  Or start from “I hate this, but i have to do it.”  Versus coming from a place being inspired by how incredibly wonderful it is to have the opportunity to help someone in your community and get paid for it.  And that you have the opportunity at the touch of your finger tips.  For example, a real estate agents has the opportunity everyday to dial 7 numbers, have a life changing conversation with someone in their community and they can earn anywhere from $2000 to $100,000 from that one conversation.  WOW!!!  With that in perspective it’s silly to start anywhere else other than grateful!

Finally are you in this for the long haul?  Have you determined what the long term payoffs are going to be for you and your family once you master everything required to become a powerful prospector?

When you launch the MOJO Dialer next, start from a place of gratitude for not only what this prospecting session can do for you and your family, but also what you can do to help a family in your community today!

 

Patrick Ferry talks about success with the Mojo Dialer‘Patrick Ferry has been in the coaching and training industry for over 10 years.  He has trained over 5000 agents from all over North America how to generate new business with their prospecting and marketing strategies.’
 
Mojo Selling Solutions is the company behind the Mojo Dialer and Mojo Lead Store and Data Service. For more information on the Mojo Dialer and what Mojo has to offer, please contact us at 877-859-6656 or visit out website at www.mojosells.com for demonstration videos and other informative blog posts.
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