Frequently Asked Questions
How can I explore pricing options for Mojos services?
You can explore pricing options for Mojo's services by reviewing the detailed pricing information on their website, which outlines the various subscription plans, required licenses, and add-on features to customize your plan based on your business needs.
What subscription plans are available for the Power Dialer?
Mojo offers several subscription plans for its Power Dialer service, including options with varying levels of agent access, lead data, and customization capabilities to suit different business needs.
How can I customize my subscription plan based on my needs?
Mojo allows you to customize your subscription plan by selecting the services and features you need, such as the Power Dialer, Agent Access, and lead data products, without being locked into a long-term contract.
What are the required licenses for using Mojos services?
The required licenses for using Mojo's services depend on the specific subscription plan and services selected. Mojo offers flexibility in its licensing requirements to cater to the needs of different real estate professionals.
What optional data products can I add to my subscription?
Mojo offers various optional data products that can be added to your subscription, including lead data, contact information, and other real estate-specific data to enhance your business needs.
How does Mojo ensure transparency in its billing?
Mojo ensures transparency in its billing by providing detailed pricing information for its services, including required licenses and optional add-on features. Customers can customize their subscription plans based on their specific needs without long-term contracts.
What flexibility does Mojo offer in its subscription plans?
Mojo offers flexible subscription plans with no long-term contracts, allowing users to customize their services based on their specific business needs and adjust their plan as required.
What are the benefits of Mojos subscription plans?
The benefits of Mojo's subscription plans include flexibility, no long-term contracts, and the ability to customize plans based on specific business needs, with options for a Power Dialer, Agent Access, and lead data products.
How can I compare Mojos pricing options?
To compare Mojo's pricing options, you can review the detailed pricing information provided on their website, which outlines the various subscription plans, required licenses, and optional add-on features to customize a plan that fits your specific business needs.
What features are included in the Power Dialer?
The Power Dialer includes advanced call management features such as automated dialing, smart call recording, and integrated CRM, enabling real estate professionals to efficiently manage their lead follow-up process.
How often can I change my subscription plan?
You can change your Mojo subscription plan as often as needed, with no long-term contracts or penalties.
What is the cancellation policy for Mojos services?
Mojo's services can be canceled at any time without long-term contracts, allowing users flexibility in their subscription plans.
How do I access my subscription details?
To access your subscription details, you can log in to your Mojo account and navigate to the Subscription section, where you can view and manage your current plan and billing information.
What support options are available for subscribers?
Mojo offers comprehensive support options for subscribers, including dedicated account managers, online knowledge base, and responsive customer service to address any questions or issues that may arise.
Can I upgrade my plan at any time?
Yes, you can upgrade your Mojo subscription plan at any time to better suit your business needs.
What payment methods does Mojo accept?
Mojo accepts credit cards and debit cards including American Express.
How does Mojo handle billing disputes?
Mojo handles billing disputes by providing a transparent and responsive process. Customers can easily reach out to Mojo's support team to address any billing-related concerns, which are promptly investigated and resolved.
What is the process for adding optional features?
The process for adding optional features to your Mojo subscription involves selecting the desired add-ons from your account and subscriptions page.
Are there any setup fees for new subscribers?
There are no setup fees for new subscribers to Mojo's services. Mojo offers flexible subscription plans without any long-term commitments, allowing users to customize their plans based on their specific business needs.
How can I track my usage of Mojos services?
You can track your usage of Mojo's services through detailed usage reports available in your account dashboard, which provide insights into your call activities, lead management, and other service utilization.
What training resources does Mojo provide for users?
Mojo provides various training resources for users, including on-demand video tutorials, live webinars, and a comprehensive knowledge base to help users maximize the capabilities of the platform.
How does Mojo protect my payment information?
Mojo safeguards your payment information using industry-standard encryption and secure payment processing to ensure the confidentiality and integrity of your sensitive financial data.
What types of businesses benefit from Mojos services?
Real estate professionals, such as real estate agents, brokers, investors, mortgage professionals, insurance sales reps and much more can benefit from Mojo's services, which include lead management and dialing solutions tailored to the needs of the real estate industry.
How does Mojos pricing compare to competitors?
Mojo's pricing is competitive and offers flexible subscription plans with no long-term contracts, catering to the diverse needs of real estate professionals, unlike many competitors who may have less customizable options or require long-term commitments.
What is included in the lead data products?
Mojo's lead data products include comprehensive real estate lead information, such as contact details, property data, and lead scoring, enabling users to efficiently manage and nurture their leads.
How can I optimize my subscription for better results?
Optimizing your Mojo subscription for better results involves selecting the right service plan, leveraging add-on features, and adjusting your subscription based on your evolving business needs to maximize the value of the platform.
What are the most popular add-ons for Mojo users?
The most popular add-ons for Mojo users are the Lead Data products, which provide access to comprehensive real estate lead data, and the Agent Access feature, which allows users to manage multiple agent accounts from a single dashboard.