Mojo Dialing Solutions, LLC
is fully committed to complying with all applicable laws and regulations while actively supporting its customers in addressing their own compliance needs. To assist its users in navigating and assessing their individual compliance obligations, Mojo is providing the following information as a helpful resource.

  1. Mojo Dialer Compliance
    • The Mojo Dialer has no ability to send a text or SMS.
    • The Mojo Dialer does not store or produce telephone numbers using a random, or sequential, number generator.
    • Mojo’s Click-To-Call feature allows the user to begin each call, meaning the Mojo Dialer cannot, and does not, automatically dial on its own.
    • Mojo’s Single Line Power Dialer only allows its users to make one phone call at a time.
  2. U.S. Federal Do Not Call (DNC) Scrubbing
    • Mojo allows its customers to scrub Mojo sourced call lists against the U.S. Federal DNC registry. Mojo also has an internal DNC scrubbing functionality for customer-sourced contacts and DNC records. This helps ensure that numbers on the registry are removed from the user’s dialing lists.
  3. State-Specific DNC Compliance
    • Users can configure settings to account for state-specific DNC laws and time-zone restrictions.
  4. Internal DNC
    • Mojo allows users to flag telephone numbers and/or contacts before, during, and after dialing sessions, ensuring that the Mojo customer makes no further calls to those persons.
  5. Time Zone Protection
    • Mojo provides its users with the ability to implement safeguards to prevent dialing numbers at certain times based on the recipient’s time zone.
  6. Consent-Based Calling
    • Mojo’s users have the ability to upload and manage lists with marketing consent. This allows users to limit or prioritize calls to individuals who have provided explicit consent to be contacted.
  7. Customizable Calling Lists
    • Mojo allows users to segment and customize calling lists, enabling users to manage contacts more efficiently and exclude numbers that should not be called based on their own compliance protocols.
  8. Call Recording & Logging
    • The system offers call recording and detailed call logs, which can serve as a resource for users to track interactions and verify their compliance efforts in the event of disputes or audits.

These features, when used correctly and in conjunction with sound legal guidance, can support users’ efforts to remain compliant. However, it is ultimately the Mojo user’s obligation to tailor their business practices to ensure full compliance. Mojo strongly recommends that its customers read, study, and familiarize themselves with all applicable federal and state laws and regulations, including but not limited to the following:

  1. Telephone Consumer Protection Act (TCPA) – 47 U.S.C. § 227
  2. Telemarketing and Consumer Fraud and Abuse Prevention Act – 15 U.S.C. §§ 6101–6108
  3. Telemarketing Sales Rule (TSR) – 16 C.F.R. Part 310
  4. National Do-Not-Call Registry – 47 U.S.C. § 227(c); 16 C.F.R. Part 310.4(b)
  5. Do-Not-Call Implementation Act – Pub. L. No. 108-10, 117 Stat. 557 (2003)
  6. Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act – Pub. L. No. 116-105, 133 Stat. 3274 (2019)
  7. SHAKEN/STIR and A2P 10DLC – SHAKEN/STIR: 47 U.S.C. § 227b; A2P 10DLC: Industry standards, aligned with FCC policies under the TCPA
  8. CAN-SPAM Act of 2003 – 15 U.S.C. §§ 7701–7713

Questions? The Mojo team is happy to help. Please get in touch with us at support@mojosells.com.