Facebook Data Deletion

Deleting the Facebook data Mojo stores for your account

Mojo’s Facebook Ad Builder connects to your Meta business portfolio through Facebook Login for Business. Once connected, Mojo stores only what it needs to run your ads: the access token issued to Mojo, the IDs of the business, ad account, Facebook Page and Instagram account you selected, the campaigns, ad sets, ads and creatives Mojo created for you, their delivery statistics, and the IDs of the Custom Audiences Mojo built from your Mojo lists. Mojo does not store your personal Facebook profile data.

To disconnect Facebook from Mojo

1. In Mojo go to Settings > Integrations > Facebook Ads.

2. Click Disconnect and choose what should happen to the ads running in your Facebook ad account:

•  Keep ads running: Mojo stops managing them, nothing changes in your ad account.

•  Pause ads: every campaign created from Mojo is paused.

•  Pause ads and delete audiences: campaigns are paused and the Custom Audiences Mojo uploaded are deleted from your ad account.

3. Confirm. Mojo revokes its access token immediately and can no longer read or change anything in your Meta business portfolio.

You can also remove the Mojo Ad Builder integration in Meta Business Suite under Business Settings > Integrations > Connected apps. Mojo detects the revoked access within an hour and marks the integration as disconnected.

To have the stored data deleted

After disconnecting, email privacy@mojosells.com from the email address on your Mojo account with the subject “Delete my Facebook data” and your Mojo account PIN. We delete the stored access token, asset IDs, ad records, statistics and audience records within 30 days and confirm by email. Your Mojo contacts and lists are not affected; they are your Mojo data and are managed under Data Management.